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<root>
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    associated with the data types.
    
    Example:
    
    ... ado.net/XML headers & schema ...
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    <resheader name="version">2.0</resheader>
    <resheader name="reader">System.Resources.ResXResourceReader, System.Windows.Forms, ...</resheader>
    <resheader name="writer">System.Resources.ResXResourceWriter, System.Windows.Forms, ...</resheader>
    <data name="Name1"><value>this is my long string</value><comment>this is a comment</comment></data>
    <data name="Color1" type="System.Drawing.Color, System.Drawing">Blue</data>
    <data name="Bitmap1" mimetype="application/x-microsoft.net.object.binary.base64">
        <value>[base64 mime encoded serialized .NET Framework object]</value>
    </data>
    <data name="Icon1" type="System.Drawing.Icon, System.Drawing" mimetype="application/x-microsoft.net.object.bytearray.base64">
        <value>[base64 mime encoded string representing a byte array form of the .NET Framework object]</value>
        <comment>This is a comment</comment>
    </data>
                
    There are any number of "resheader" rows that contain simple 
    name/value pairs.
    
    Each data row contains a name, and value. The row also contains a 
    type or mimetype. Type corresponds to a .NET class that support 
    text/value conversion through the TypeConverter architecture. 
    Classes that don't support this are serialized and stored with the 
    mimetype set.
    
    The mimetype is used for serialized objects, and tells the 
    ResXResourceReader how to depersist the object. This is currently not 
    extensible. For a given mimetype the value must be set accordingly:
    
    Note - application/x-microsoft.net.object.binary.base64 is the format 
    that the ResXResourceWriter will generate, however the reader can 
    read any of the formats listed below.
    
    mimetype: application/x-microsoft.net.object.binary.base64
    value   : The object must be serialized with 
            : System.Runtime.Serialization.Formatters.Binary.BinaryFormatter
            : and then encoded with base64 encoding.
    
    mimetype: application/x-microsoft.net.object.soap.base64
    value   : The object must be serialized with 
            : System.Runtime.Serialization.Formatters.Soap.SoapFormatter
            : and then encoded with base64 encoding.

    mimetype: application/x-microsoft.net.object.bytearray.base64
    value   : The object must be serialized into a byte array 
            : using a System.ComponentModel.TypeConverter
            : and then encoded with base64 encoding.
    -->
  <xsd:schema id="root" xmlns="" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:msdata="urn:schemas-microsoft-com:xml-msdata">
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              <xsd:attribute name="mimetype" type="xsd:string" />
              <xsd:attribute ref="xml:space" />
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          </xsd:element>
          <xsd:element name="assembly">
            <xsd:complexType>
              <xsd:attribute name="alias" type="xsd:string" />
              <xsd:attribute name="name" type="xsd:string" />
            </xsd:complexType>
          </xsd:element>
          <xsd:element name="data">
            <xsd:complexType>
              <xsd:sequence>
                <xsd:element name="value" type="xsd:string" minOccurs="0" msdata:Ordinal="1" />
                <xsd:element name="comment" type="xsd:string" minOccurs="0" msdata:Ordinal="2" />
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              <xsd:attribute ref="xml:space" />
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          <xsd:element name="resheader">
            <xsd:complexType>
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                <xsd:element name="value" type="xsd:string" minOccurs="0" msdata:Ordinal="1" />
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              <xsd:attribute name="name" type="xsd:string" use="required" />
            </xsd:complexType>
          </xsd:element>
        </xsd:choice>
      </xsd:complexType>
    </xsd:element>
  </xsd:schema>
  <resheader name="resmimetype">
    <value>text/microsoft-resx</value>
  </resheader>
  <resheader name="version">
    <value>2.0</value>
  </resheader>
  <resheader name="reader">
    <value>System.Resources.ResXResourceReader, System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</value>
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  <resheader name="writer">
    <value>System.Resources.ResXResourceWriter, System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</value>
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  <data name="ButtonUpdateClaimHoldHeader" xml:space="preserve">
    <value>Update</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="CvRow10CarrierName" xml:space="preserve">
    <value>Cincinnati Bell</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow10OfficeHours" xml:space="preserve">
    <value>Postpaid:  24/7
Prepaid:  Mon-Sun 8:30am-10PM </value>
  </data>
  <data name="CvRow10PhoneNumber" xml:space="preserve">
    <value>1-877-339-5497</value>
  </data>
  <data name="CvRow10Script" xml:space="preserve">
    <value>Press 2
- For Postpaid, 
press 2, then 3
- For Prepaid, press 1</value>
  </data>
  <data name="CvRow11CarrierName" xml:space="preserve">
    <value>Clear Talk/Flat Wireless</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow11OfficeHours" xml:space="preserve">
    <value>Mon-Sun 7am-1am</value>
  </data>
  <data name="CvRow11PhoneNumber" xml:space="preserve">
    <value>1-877-797-1696</value>
  </data>
  <data name="CvRow11Script" xml:space="preserve">
    <value>Press 3</value>
  </data>
  <data name="CvRow12CarrierName" xml:space="preserve">
    <value>Corr Wireless</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow12OfficeHours" xml:space="preserve">
    <value>Mon-Sat 8am - 8am, 
Sun 2pm - 7pm</value>
  </data>
  <data name="CvRow12PhoneNumber" xml:space="preserve">
    <value>1-800-343-8796</value>
  </data>
  <data name="CvRow12Script" xml:space="preserve">
    <value>Press 5</value>
  </data>
  <data name="CvRow13CarrierName" xml:space="preserve">
    <value>Cricket</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow13OfficeHours" xml:space="preserve">
    <value>8am to 11pm (Need time zone)</value>
  </data>
  <data name="CvRow13PhoneNumber" xml:space="preserve">
    <value>1-800-274-2538</value>
  </data>
  <data name="CvRow13Script" xml:space="preserve">
    <value>Press 2 - Doesn't work
- emailed Scott</value>
  </data>
  <data name="CvRow14CarrierName" xml:space="preserve">
    <value>GCI</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow14OfficeHours" xml:space="preserve">
    <value>Mon-Fri 12pm-12am
Sat-Sun 1pm-10pm</value>
  </data>
  <data name="CvRow14PhoneNumber" xml:space="preserve">
    <value>1-800-800-7754</value>
  </data>
  <data name="CvRow14Script" xml:space="preserve">
    <value>Press 2 then 3</value>
  </data>
  <data name="CvRow15CarrierName" xml:space="preserve">
    <value>Hawk Electronics</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow15OfficeHours" xml:space="preserve">
    <value>Mon-Fri 9am-8pm

Sat 10am-7pm</value>
  </data>
  <data name="CvRow15PhoneNumber" xml:space="preserve">
    <value>1-800-226-4295</value>
  </data>
  <data name="CvRow15Script" xml:space="preserve">
    <value>Press 5</value>
  </data>
  <data name="CvRow16CarrierName" xml:space="preserve">
    <value>i wireless (T-Mobile)</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow16OfficeHours" xml:space="preserve">
    <value>Mon-Fri 8am-10pm
Sat 10am-10pm
Sun 11am-7pm</value>
  </data>
  <data name="CvRow16PhoneNumber" xml:space="preserve">
    <value>1-888-550-4497</value>
  </data>
  <data name="CvRow16Script" xml:space="preserve">
    <value>Press 2</value>
  </data>
  <data name="CvRow17CarrierName" xml:space="preserve">
    <value>Long Lines</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow17OfficeHours" xml:space="preserve">
    <value>Mon-Fri 9am-8pm
Sat 10am-5pm</value>
  </data>
  <data name="CvRow17PhoneNumber" xml:space="preserve">
    <value>1-866-901-5664</value>
  </data>
  <data name="CvRow17Script" xml:space="preserve">
    <value>N/A</value>
  </data>
  <data name="CvRow18CarrierName" xml:space="preserve">
    <value>MobileNation</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow18OfficeHours" xml:space="preserve">
    <value>Mon-Fri 10am-6pm
Sat 11am-4pm</value>
  </data>
  <data name="CvRow18PhoneNumber" xml:space="preserve">
    <value>1-877-732-2147</value>
  </data>
  <data name="CvRow18Script" xml:space="preserve">
    <value>Press 2 then 4</value>
  </data>
  <data name="CvRow19CarrierName" xml:space="preserve">
    <value>MobiPCS</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow19OfficeHours" xml:space="preserve">
    <value>Mon-Fri 2pm-2am, 
Sat 4pm-3am, 
Sun 4pm-12am</value>
  </data>
  <data name="CvRow19PhoneNumber" xml:space="preserve">
    <value>1-808-723-1111</value>
  </data>
  <data name="CvRow19Script" xml:space="preserve">
    <value>Press 4</value>
  </data>
  <data name="CvRow1CarrierName" xml:space="preserve">
    <value>Alltel</value>
    <comment>Carrier Name for Carrier Verification modal pop-up </comment>
  </data>
  <data name="CvRow1OfficeHours" xml:space="preserve">
    <value>Mon-Sun 6am-11pm</value>
    <comment>Office Hours for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow1PhoneNumber" xml:space="preserve">
    <value>1-800-255-8351</value>
    <comment>Phone Number for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow1Script" xml:space="preserve">
    <value>Emailed Tyrie</value>
    <comment>Carrier Script for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow20CarrierName" xml:space="preserve">
    <value>MTPCS</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow20OfficeHours" xml:space="preserve">
    <value>Mon-Sat 8am-11pm, 
Sun 11am-8pm</value>
  </data>
  <data name="CvRow20PhoneNumber" xml:space="preserve">
    <value>1-866-702-1248</value>
  </data>
  <data name="CvRow20Script" xml:space="preserve">
    <value>Follow instructions</value>
  </data>
  <data name="CvRow21CarrierName" xml:space="preserve">
    <value>MTS</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow21OfficeHours" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow21PhoneNumber" xml:space="preserve">
    <value>1-204-225-5687</value>
  </data>
  <data name="CvRow21Script" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow22CarrierName" xml:space="preserve">
    <value>Nex-Tech Wireless</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow22OfficeHours" xml:space="preserve">
    <value>Mon-Fri 9am-8pm, 
Sat 9am-7pm</value>
  </data>
  <data name="CvRow22PhoneNumber" xml:space="preserve">
    <value>1-877-621-2600</value>
  </data>
  <data name="CvRow22Script" xml:space="preserve">
    <value>N/A</value>
  </data>
  <data name="CvRow23CarrierName" xml:space="preserve">
    <value>Nextel</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow23OfficeHours" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow23PhoneNumber" xml:space="preserve">
    <value>1-800-639-6111</value>
  </data>
  <data name="CvRow23Script" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow24CarrierName" xml:space="preserve">
    <value>North State</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow24OfficeHours" xml:space="preserve">
    <value>Mon-Fri 8am-6pm</value>
  </data>
  <data name="CvRow24PhoneNumber" xml:space="preserve">
    <value>1-336-886-3720</value>
  </data>
  <data name="CvRow24Script" xml:space="preserve">
    <value>Press 3</value>
  </data>
  <data name="CvRow25CarrierName" xml:space="preserve">
    <value>Northwest Missouri Cellular</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow25OfficeHours" xml:space="preserve">
    <value>Mon-Thu 9am-7pm
Fri 8am-5pm
Sat 8am-1pm</value>
  </data>
  <data name="CvRow25PhoneNumber" xml:space="preserve">
    <value>1-800-331-6341</value>
  </data>
  <data name="CvRow25Script" xml:space="preserve">
    <value>N/A</value>
  </data>
  <data name="CvRow26CarrierName" xml:space="preserve">
    <value>Plateau Wireless</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow26OfficeHours" xml:space="preserve">
    <value>Mon-Fri 9am-9pm, Sat 11am-7pm</value>
  </data>
  <data name="CvRow26PhoneNumber" xml:space="preserve">
    <value>1-800-432-2369</value>
  </data>
  <data name="CvRow26Script" xml:space="preserve">
    <value>Ask for Customer Service</value>
  </data>
  <data name="CvRow27CarrierName" xml:space="preserve">
    <value>Revol</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow27OfficeHours" xml:space="preserve">
    <value>Mon-Sat 8am-9pm, 
Sun 12pm-6pm</value>
  </data>
  <data name="CvRow27PhoneNumber" xml:space="preserve">
    <value>1-216-525-1104</value>
  </data>
  <data name="CvRow27Script" xml:space="preserve">
    <value>N/A</value>
  </data>
  <data name="CvRow28CarrierName" xml:space="preserve">
    <value>Russell Cellular - Alltel</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow28OfficeHours" xml:space="preserve">
    <value>Mon-Sun 6am-11pm</value>
  </data>
  <data name="CvRow28PhoneNumber" xml:space="preserve">
    <value>1-800-922-0204</value>
  </data>
  <data name="CvRow28Script" xml:space="preserve">
    <value>Press 0#0#0#</value>
  </data>
  <data name="CvRow29CarrierName" xml:space="preserve">
    <value>SaskTel</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow29OfficeHours" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow29PhoneNumber" xml:space="preserve">
    <value>1-800-727-5835</value>
  </data>
  <data name="CvRow29Script" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow2CarrierName" xml:space="preserve">
    <value>Appalachian Wireless</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow2OfficeHours" xml:space="preserve">
    <value>Mon-Fri 7am-7 pm
Sat 8am-2pm</value>
  </data>
  <data name="CvRow2PhoneNumber" xml:space="preserve">
    <value>1-800-438-2355</value>
  </data>
  <data name="CvRow2Script" xml:space="preserve">
    <value>Press 0 and ask for Customer Service</value>
  </data>
  <data name="CvRow30CarrierName" xml:space="preserve">
    <value>Sprint</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow30OfficeHours" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow30PhoneNumber" xml:space="preserve">
    <value>1-888-211-4727</value>
  </data>
  <data name="CvRow30Script" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow31CarrierName" xml:space="preserve">
    <value>T-Mobile</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow31OfficeHours" xml:space="preserve">
    <value>Mon-Sun 6am- 1am</value>
  </data>
  <data name="CvRow31PhoneNumber" xml:space="preserve">
    <value>1-800-866-2453</value>
  </data>
  <data name="CvRow31Script" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow32CarrierName" xml:space="preserve">
    <value>Union Wireless</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow32OfficeHours" xml:space="preserve">
    <value>Mon-Fri 10am-8pm Sat 11am -7pm</value>
  </data>
  <data name="CvRow32PhoneNumber" xml:space="preserve">
    <value>1-888-926-2273</value>
  </data>
  <data name="CvRow32Script" xml:space="preserve">
    <value>N/A</value>
  </data>
  <data name="CvRow33CarrierName" xml:space="preserve">
    <value>Verizon</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow33OfficeHours" xml:space="preserve">
    <value>Mon-Sun 6am-11pm</value>
  </data>
  <data name="CvRow33PhoneNumber" xml:space="preserve">
    <value>1-800-922-0204</value>
  </data>
  <data name="CvRow33Script" xml:space="preserve">
    <value>Press 0#0#0#</value>
  </data>
  <data name="CvRow34CarrierName" xml:space="preserve">
    <value>WestLink Communications</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow34OfficeHours" xml:space="preserve">
    <value>Mon-Sun 9am-7pm</value>
  </data>
  <data name="CvRow34PhoneNumber" xml:space="preserve">
    <value>1-800-360-7893</value>
  </data>
  <data name="CvRow34Script" xml:space="preserve">
    <value>N/A</value>
  </data>
  <data name="CvRow3CarrierName" xml:space="preserve">
    <value>AT&amp;T</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow3OfficeHours" xml:space="preserve">
    <value>Mon-Fri 7am - 10pm 
Sat-Sun 9am-7pm 
(Customer's Local Time)</value>
  </data>
  <data name="CvRow3PhoneNumber" xml:space="preserve">
    <value>1-800-331-0500</value>
  </data>
  <data name="CvRow3Script" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow4CarrierName" xml:space="preserve">
    <value>C Spire</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow4OfficeHours" xml:space="preserve">
    <value>24/7</value>
    <comment>Office Hours for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow4PhoneNumber" xml:space="preserve">
    <value>1-855-277-4735</value>
    <comment>Phone Number for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow4Script" xml:space="preserve">
    <value />
    <comment>Carrier Script for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow5CarrierName" xml:space="preserve">
    <value>Carolina West</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow5OfficeHours" xml:space="preserve">
    <value>24/7</value>
    <comment>Office Hours for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow5PhoneNumber" xml:space="preserve">
    <value>1-800-235-5007</value>
    <comment>Phone Number for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow5Script" xml:space="preserve">
    <value />
    <comment>Carrier Script for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow6CarrierName" xml:space="preserve">
    <value>Cellcom</value>
  </data>
  <data name="CvRow6OfficeHours" xml:space="preserve">
    <value>Mon-Fri 7:30am-11pm
Sat-Sun 8:30 am-10pm</value>
  </data>
  <data name="CvRow6PhoneNumber" xml:space="preserve">
    <value>1-800-236-0055</value>
  </data>
  <data name="CvRow6Script" xml:space="preserve">
    <value>N/A</value>
  </data>
  <data name="CvRow7CarrierName" xml:space="preserve">
    <value>CellOne of AZ</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow7OfficeHours" xml:space="preserve">
    <value>24/7</value>
  </data>
  <data name="CvRow7PhoneNumber" xml:space="preserve">
    <value>1-800-730-2351</value>
  </data>
  <data name="CvRow7Script" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow8CarrierName" xml:space="preserve">
    <value>Cellular One of East Texas</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow8OfficeHours" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow8PhoneNumber" xml:space="preserve">
    <value>1-866-240-8121</value>
  </data>
  <data name="CvRow8Script" xml:space="preserve">
    <value />
  </data>
  <data name="CvRow9CarrierName" xml:space="preserve">
    <value>Chat Mobility</value>
    <comment>Carrier Name for Carrier Verification modal pop-up</comment>
  </data>
  <data name="CvRow9OfficeHours" xml:space="preserve">
    <value>Mon-Fri 9am-6pm</value>
  </data>
  <data name="CvRow9PhoneNumber" xml:space="preserve">
    <value>1-800-944-5526</value>
  </data>
  <data name="CvRow9Script" xml:space="preserve">
    <value>Ask for Customer Service</value>
  </data>
  <data name="GridAffidavitReceivedHeader" xml:space="preserve">
    <value>Affidavit Received</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="GridHoldStatusHeader" xml:space="preserve">
    <value>Hold Status</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="GridLastModifiedByHeader" xml:space="preserve">
    <value>Last Modified By</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="GridLastModifiedDateHeader" xml:space="preserve">
    <value>Last Modified Date</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="GridProcessesTriggeredHeader" xml:space="preserve">
    <value>Process Triggered</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="GridReasonFailedHeader" xml:space="preserve">
    <value>Reason Failed</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="LabelAddClaimNotesHeader" xml:space="preserve">
    <value>Add Claim Notes:</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="LabelClaimDateHeader" xml:space="preserve">
    <value>Claim Date:</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="LabelClaimNumberHeader" xml:space="preserve">
    <value>Claim #:</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="LabelEmailAddressHeader" xml:space="preserve">
    <value>Email Address:</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="LabelHistoryHeader" xml:space="preserve">
    <value>History</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="LabelMDNHeader" xml:space="preserve">
    <value>MDN:</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="LabelRulesTriggeredHeader" xml:space="preserve">
    <value>Rules Triggered:</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="LabelSubscriberNameHeader" xml:space="preserve">
    <value>Subscriber Name:</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="LabelTriggeredProcessesHeader" xml:space="preserve">
    <value>Triggered Processes</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="ListClaimAffidavitReceviedNo" xml:space="preserve">
    <value>No</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="ListClaimAffidavitReceviedYes" xml:space="preserve">
    <value>Yes</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="MessageClaimNote" xml:space="preserve">
    <value>Claim#: {0} - RAMP Note: {1}</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="MessageConfirmUpdateClaimHold" xml:space="preserve">
    <value>return confirm('Are you certain you want to update this claim hold?');</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="MessageEmailAddressInvaild" xml:space="preserve">
    <value>Email Address Invalid Format</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="MessageReasonFailedRequired" xml:space="preserve">
    <value>Reason Failed Required</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="LabelRampStatusColon" xml:space="preserve">
    <value>Ramp Status:</value>
  </data>
  <data name="ClientReviewExternalPopupScriptLabel" xml:space="preserve">
    <value>&lt;br /&gt;Tell subscriber: “I need to verify some claim information with your wireless carrier via a 3-way conference call.&lt;br /&gt;
You will be required to authenticate yourself with the carrier and grant them access to release information regarding&lt;br /&gt; your account with us.  Are you prepared to complete this process at this time?”&lt;br /&gt;&lt;br /&gt;
&lt;u&gt;If &lt;b&gt;Yes&lt;/b&gt;,&lt;/u&gt;
Tell subscriber: “Please hold while I conference in your wireless carrier."&lt;br /&gt;&lt;br /&gt;
&lt;i&gt;(Action: Select &lt;b&gt;Carrier Reference&lt;/b&gt; to get the carrier’s phone number)&lt;/i&gt;&lt;br /&gt;&lt;br /&gt;
Tell carrier representative: “Hello, I’m {0} from eSecuritel, a third party insurance administrator for wireless equipment.&lt;br /&gt;
I have {1} on the line with us. In order to complete their claim, I must verify some information regarding their account. &lt;br /&gt;What information do you need to proceed?".&lt;br /&gt;&lt;br /&gt;
&lt;i&gt;(Action: Ask the carrier rep the questions below and select the appropriate responses. &lt;br /&gt;
 Also enter the information requested in the Verified Handset Section. Then select &lt;b&gt;Process&lt;/b&gt;).&lt;/i&gt;&lt;br /&gt;&lt;br /&gt;
&lt;u&gt;If &lt;b&gt;No&lt;/b&gt;,&lt;/u&gt;
Tell subscriber: “Okay, please call us back when you are prepared to complete this process. &lt;br /&gt;
Thank you {2} for calling”&lt;br /&gt;&lt;br /&gt;
&lt;i&gt;(Action: Select &lt;b&gt;Transfer/Call Back&lt;/b&gt; and you will be returned to customer central. Claim cannot be continued)&lt;/i&gt;</value>
    <comment>Client Review Popup</comment>
  </data>
  <data name="ClientReviewInternalPopupScriptLabel" xml:space="preserve">
    <value>&lt;br /&gt;Tell subscriber: “I need to verify some information with another department which may take several minutes.&lt;br /&gt; Do you have time to continue this process?”&lt;br /&gt;&lt;br /&gt; 
&lt;u&gt;If &lt;b&gt;Yes&lt;/b&gt;,&lt;/u&gt;
Tell subscriber: “I will now place you on hold for a couple of minutes.”&lt;br /&gt;&lt;br /&gt; 
&lt;i&gt;(Action: put the subscriber on hold and call your internal client support department. Ask them the questions below and select the appropriate responses. Also enter the information requested in the Verified Handset Section. Then select &lt;b&gt;Process&lt;/b&gt;.)&lt;/i&gt;&lt;br /&gt;&lt;br /&gt; 
&lt;u&gt;If &lt;b&gt;No&lt;/b&gt;,&lt;/u&gt; 
Tell subscriber: “OK. Please call back when they have time to complete this process.”&lt;br /&gt;&lt;br /&gt; 
&lt;i&gt;(Action: select Transfer/Call Back to return Customer Central)&lt;/i&gt;</value>
    <comment>Client Review Popup</comment>
  </data>
  <data name="AdjusterReviewProcessAndClaimApproveSubmitStatus" xml:space="preserve">
    <value>Adjuster Review Process is successfully Approved and Claim also Approved</value>
    <comment>Adjuster Review Process and Claim Approve Submit Status</comment>
  </data>
  <data name="FraudReviewProcessAndClaimApproveSubmitStatus" xml:space="preserve">
    <value>Fraud Management Review Process is successfully Approved and Claim also Approved</value>
    <comment>Fraud Management Review Process and Claim Approve Submit Status</comment>
  </data>
  <data name="AdjusterReviewProcessApproveSubmitStatus" xml:space="preserve">
    <value>Adjuster Review Process is successfully Approved</value>
    <comment>Adjuster Review Process Approve Submit Status</comment>
  </data>
  <data name="FraudReviewProcessApproveSubmitStatus" xml:space="preserve">
    <value>Fraud Management Review Process is successfully Approved</value>
    <comment>Fraud Management Review Process Approve Submit Status</comment>
  </data>
  <data name="AdjusterReviewProcessAndClaimRejectSubmitStatus" xml:space="preserve">
    <value>Adjuster Review Process is successfully Rejected and Claim also Rejected</value>
    <comment>Adjuster Review Process and Claim Reject Submit Status</comment>
  </data>
  <data name="FraudReviewProcessAndClaimRejectSubmitStatus" xml:space="preserve">
    <value>Fraud Management Review Process is successfully Rejected and Claim also Rejected</value>
    <comment>Fraud Management Review Process and Claim Reject Submit Status</comment>
  </data>
  <data name="AdjusterReviewProcessHoldSubmitStatus" xml:space="preserve">
    <value>Adjuster Review Process is successfully on Hold</value>
    <comment>Adjuster Review Process Hold Submit Submit Status</comment>
  </data>
  <data name="FraudReviewProcessHoldSubmitStatus" xml:space="preserve">
    <value>Fraud Management Review Process is successfully on Hold</value>
    <comment>Fraud Management Review Process Hold Submit Status</comment>
  </data>
  <data name="ConfirmationTextToRejectAdjusterAndFraudReviewProcess" xml:space="preserve">
    <value>Rejecting a process will Reject claim. Are you sure to continue?</value>
    <comment>Confirmation text to reject Adjuster and Fraud Review Process</comment>
  </data>
  <data name="ErrorMessageForNotSelectingOption" xml:space="preserve">
    <value>Please select one of the option</value>
    <comment>Error message for not selecting option</comment>
  </data>
  <data name="RequiredAdjesterReviewNoteText" xml:space="preserve">
    <value>Required Adjuster Note</value>
    <comment>Required Adjester Review note text</comment>
  </data>
  <data name="RequiredFraudReviewNoteText" xml:space="preserve">
    <value>Required Fraud Management Note</value>
    <comment>Required Fraud Review note text</comment>
  </data>
  <data name="ReviewNoteTextHeader" xml:space="preserve">
    <value>Review Notes:</value>
    <comment>Review note text Header</comment>
  </data>
  <data name="AdjusterAndFraudReviewWithoutContentText" xml:space="preserve">
    <value>&lt;b&gt;Below might be the reason to not display the Adjuster Review tab content&lt;/b&gt;&lt;br/&gt; &lt;ul&gt;&lt;li&gt;User does not have right privilege.&lt;/li&gt;&lt;li&gt;Adjuster review offline process may not be triggered.&lt;/li&gt;&lt;li&gt;Adjuster review offline process is not in Accepted, Rejected or Pending status.&lt;/li&gt;&lt;/ul&gt;</value>
    <comment>Adjuster and Fraud Review without content text</comment>
  </data>
  <data name="AdjusterAndFraudReviewSubmitButtonText" xml:space="preserve">
    <value>Submit</value>
    <comment>Submit</comment>
  </data>
  <data name="AdjusterReviewProcessHeader" xml:space="preserve">
    <value>Adjuster Review Process</value>
    <comment>Adjuster Review Process Header</comment>
  </data>
  <data name="FraudReviewProcessHeader" xml:space="preserve">
    <value>Fraud Management Review Process</value>
    <comment>Fraud Review Process Header</comment>
  </data>
  <data name="TroubleshootProcessNotEligibleButtonText" xml:space="preserve">
    <value>Not Eligible</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootProcessNotEligibleButtonTooltip" xml:space="preserve">
    <value>Not Eligible to Troubleshoot</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootProcessTransferButtonText" xml:space="preserve">
    <value>Transfer/Call Back</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootProcessTransferButtonTooltip" xml:space="preserve">
    <value>Transfer</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootProcessResolveButtonText" xml:space="preserve">
    <value>Resolve</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootProcessResolveButtonTooltip" xml:space="preserve">
    <value>Resolve</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootProcessUnableToResolveButtonText" xml:space="preserve">
    <value>Unable to Resolve</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootProcessUnableToResolveButtonTooltip" xml:space="preserve">
    <value>Unable to Resolve</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="ExternalReviewPanelWithoutContentText" xml:space="preserve">
    <value>&lt;b&gt;External Review not available&lt;/b&gt;&lt;br /&gt;&lt;ul&gt;&lt;li&gt;User does not have permissions to do External Review.&lt;/li&gt;&lt;li&gt;External Review not triggered for the claim.&lt;/li&gt;&lt;/ul&gt;</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="InternalReviewPanelWithoutContentText" xml:space="preserve">
    <value>&lt;b&gt;Internal Review not available&lt;/b&gt;&lt;br /&gt;&lt;ul&gt;&lt;li&gt;User does not have permissions to do Internal Review.&lt;/li&gt;&lt;li&gt;Internal Review not triggered for the claim.&lt;/li&gt;&lt;/ul&gt;</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="QuestionnaireClaimRejectMessage" xml:space="preserve">
    <value>Claim Rejected</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="ManualProcessTriggerWithoutContentText" xml:space="preserve">
    <value>&lt;b&gt;Manual Process Trigger not available&lt;/b&gt;&lt;br /&gt;&lt;ul&gt;&lt;li&gt;User does not have permissions to perform a Manaul Process Trigger.&lt;/li&gt;&lt;li&gt;Manaul Process Trigger is unavailable for the claim.&lt;/li&gt;&lt;/ul&gt;</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="GridContextTypeHeader" xml:space="preserve">
    <value>Context Type</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="ClaimedESNHeader" xml:space="preserve">
    <value>Claimed ESN:</value>
    <comment>Claim Holds Page Header</comment>
  </data>
  <data name="ClaimedModelHeader" xml:space="preserve">
    <value>Claimed Model:</value>
    <comment>Claim Holds Page Header</comment>
  </data>
  <data name="ClaimStatusHeader" xml:space="preserve">
    <value>Claim Status:</value>
    <comment>Claim Holds Page Header</comment>
  </data>
  <data name="CoverageEffectiveDateHeader" xml:space="preserve">
    <value>Coverage Effective Date:</value>
    <comment>Claim Holds Page Header</comment>
  </data>
  <data name="HoldStatusHeader" xml:space="preserve">
    <value>Claim Hold Status:</value>
    <comment>Claim Holds Page Header</comment>
  </data>
  <data name="LossDateHeader" xml:space="preserve">
    <value>Loss Date:</value>
    <comment>Claim Holds Page Header</comment>
  </data>
  <data name="LossTypeHeader" xml:space="preserve">
    <value>Loss Type:</value>
    <comment>Claim Holds Page Header</comment>
  </data>
  <data name="DocumentVerifyApproveButton" xml:space="preserve">
    <value>Approve</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="DocumentVerifyOverrideButton" xml:space="preserve">
    <value>Override</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="DocumentVerifyRejectButton" xml:space="preserve">
    <value>Reject</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="GridDocumentHeader" xml:space="preserve">
    <value>Document</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="GridDocumentNameHeader" xml:space="preserve">
    <value>Document Name</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="GridDocumentRejectReasonHeader" xml:space="preserve">
    <value>Document Reject Reason</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="GridDocumentRequestedHeader" xml:space="preserve">
    <value>Document Requested</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="GridDocumentStatusHeader" xml:space="preserve">
    <value>Document Status</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="LabelDocumentHistoryHeader" xml:space="preserve">
    <value>Document History</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="QuestionnaireAnswerRequiredTooltip" xml:space="preserve">
    <value>You must select an answer</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireClaimedHandsetHeader" xml:space="preserve">
    <value>&lt;b&gt;&lt;u&gt;Claimed Handset&lt;/u&gt;&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireClaimedHandsetHeaderLine2" xml:space="preserve">
    <value>&lt;i&gt;Only complete if  the device was still registered or had usage after the loss date&lt;/i&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireClaimedHandsetLastOutboundDateOnMDNCaption" xml:space="preserve">
    <value>&lt;b&gt;Last date of outbound voice or data usage on the MDN&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireClaimedHandsetLastRegisteredDateOnMDNCaption" xml:space="preserve">
    <value>&lt;b&gt;Last date registered on the MDN&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireClaimedHandsetOtherMDN" xml:space="preserve">
    <value>&lt;b&gt;If the claimed handset was being used on another MDN on the &lt;u&gt;same&lt;/u&gt; account, what was the MDN?&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireClaimedSIMLastOutboundDateOnMDNCaption" xml:space="preserve">
    <value>&lt;b&gt;Last date of outbound voice  or data usage on the MDN&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireClaimedSIMLastOutboundDateOnOtherMDNCaption" xml:space="preserve">
    <value>&lt;b&gt;Last date of outbound voice or data usage on another MDN on the &lt;u&gt;same&lt;/u&gt; account after the loss date&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireClaimSIMUsageHeader" xml:space="preserve">
    <value>&lt;b&gt;&lt;u&gt;Claim SIM Usage, if applicable&lt;/u&gt;&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireClaimSIMUsageHeaderLine2" xml:space="preserve">
    <value>&lt;i&gt;Only complete if  the SIM being used in Claimed Device on the loss date was still registered or had usage after the loss date&lt;/i&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireDateFormatToolTip" xml:space="preserve">
    <value>Format is MM/DD/YYYY</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireESNIMEICaption" xml:space="preserve">
    <value>&lt;b&gt;ESN/IMEI/MEID: &lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireESNToolTip" xml:space="preserve">
    <value>Please enter a valid ESN.</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireFirstUsageOnMDNCaption" xml:space="preserve">
    <value>&lt;b&gt;First usage on MDN*&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireHeader" xml:space="preserve">
    <value>Client Review</value>
    <comment>Questionnaire User Control </comment>
  </data>
  <data name="QuestionnaireInvalidESNMEssage" xml:space="preserve">
    <value>Invalid ESN/IMEI. Value must be 8, 11, 14, 15, or 18 digits in length.</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireManufacturerCaption" xml:space="preserve">
    <value>&lt;b&gt;Manufacturer&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireModelCaption" xml:space="preserve">
    <value>&lt;b&gt;Make/Model&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireProcessButtonText" xml:space="preserve">
    <value>Process</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireProcessButtonToolTip" xml:space="preserve">
    <value>Continue processing the claim</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireProcessingRequestSpinnerText" xml:space="preserve">
    <value>Processing the request</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnairePurchaseDateCaption" xml:space="preserve">
    <value>&lt;b&gt;Purchase Date&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireTransferButtonText" xml:space="preserve">
    <value>Transfer or Call Back</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireTransferButtonToolTip" xml:space="preserve">
    <value>Transfer or Call Back</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireVerifiedHandsetHeader" xml:space="preserve">
    <value>&lt;b&gt;&lt;u&gt;Verified Handset&lt;/u&gt;&lt;/b&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireVerifiedHandsetInstructionText" xml:space="preserve">
    <value>&lt;i&gt;Complete then following if the Verified Device is different from Claimed Device&lt;/i&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireVerifiedHandsetNote" xml:space="preserve">
    <value>&lt;i&gt;*Note: If the device has been reactivated multiple times on the MDN, provide the most recent reactivation date prior to the loss date&lt;/i&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="DocumentUploadLabel" xml:space="preserve">
    <value>Document Upload</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="ButtonCancel" xml:space="preserve">
    <value>Cancel</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="ButtonUpdate" xml:space="preserve">
    <value>Update</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="ReasonFailedLabel" xml:space="preserve">
    <value>Reason Failed:</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="QuestionnaireInvalidClaimedHandsetLastOutboundDateOnMDNErrorMessage" xml:space="preserve">
    <value>Invalid Claimed Handset Last date of outbound voice or data usage on the MDN.</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireInvalidClaimedHandsetLastRegisteredDateOnMDNErrorMessage" xml:space="preserve">
    <value>Invalid Claimed Handset Last date registered on the MDN.</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireInvalidClaimedHandsetOtherMDNErrorMessage" xml:space="preserve">
    <value>Invalid Claimed Handset other MDN.</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireInvalidClaimedSIMLastOutboundDateOnMDNErrorMessage" xml:space="preserve">
    <value>Invalid Claimed SIM Last date of outbound voice or data usage on the MDN.</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireInvalidClaimedSIMLastOutboundDateOnOtherMDNErrorMessage" xml:space="preserve">
    <value>Invalid Claimed SIM Last outbound date on other MDN.</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireInvalidFirstUsageOnMDNErrorMessage" xml:space="preserve">
    <value>Invalid first usage on MDN Date.</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireInvalidPurchaseDateErrorMessage" xml:space="preserve">
    <value>Invalid purchase date.</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireMissingAnswersErrorMessage" xml:space="preserve">
    <value>Please enter all answers prior to continuing.</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="ErrorMessageFileSizeExceeded" xml:space="preserve">
    <value>File Size Exceeded</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="ErrorMessageRequired" xml:space="preserve">
    <value>Required</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="LabelDocumentNotes" xml:space="preserve">
    <value>Document Notes:</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="LabelDocumentType" xml:space="preserve">
    <value>Document Type:</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="LabelFileSizeMax" xml:space="preserve">
    <value>10MB (MAX)</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="LabelProcessingRequest" xml:space="preserve">
    <value>Processing the request</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="LabelUploadDocument" xml:space="preserve">
    <value>Upload Document:</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="CarrierDisplayClientCaption" xml:space="preserve">
    <value>Client</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="CarrierDisplayCloseButtonText" xml:space="preserve">
    <value>Close</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="CarrierDisplayCloseButtonToolTip" xml:space="preserve">
    <value>Close the pop-up</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="CarrierDisplayHeader" xml:space="preserve">
    <value>RAPIDS Carrier Contact List</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="CarrierDisplayInstructionsToBypassCaption" xml:space="preserve">
    <value>Instructions to Bypass IVR</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="CarrierDisplayOfficeHoursCaption" xml:space="preserve">
    <value>Office Hours in EST</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="CarrierDisplayPhoneNumberCaption" xml:space="preserve">
    <value>Phone Number</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewCarrierCaption" xml:space="preserve">
    <value>Carrier:</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewCarrierReferenceButtonText" xml:space="preserve">
    <value>Carrier Reference</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewClaimIDCaption" xml:space="preserve">
    <value>Claim ID:</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewDateDeviceLostToolTip" xml:space="preserve">
    <value>Date Device was lost</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewEmailCaption" xml:space="preserve">
    <value>Email:</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewEmailErrorMessage" xml:space="preserve">
    <value>Email format is invalid</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewESNCaption" xml:space="preserve">
    <value>Claimed MEID/ESN/IMEI:</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewESNToolTip" xml:space="preserve">
    <value>Mobile Equipment Identifier, Electronic Serial Number, International Mobile Equipment Identity</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewMDNCaption" xml:space="preserve">
    <value>MDN:</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewMobileDeviceNumberToolTip" xml:space="preserve">
    <value>Mobile Device Number</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewModelCaption" xml:space="preserve">
    <value>Claimed Model:</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="QuestionnaireAnswerRequiredErrorMessage" xml:space="preserve">
    <value>Answer Required</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireInvalidDateErrorMessage" xml:space="preserve">
    <value>Invalid Date</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireInvalidMDN" xml:space="preserve">
    <value>Invalid MDN</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="ButtonTriggerProcesses" xml:space="preserve">
    <value>Trigger Processes</value>
    <comment>Manual Process User Control</comment>
  </data>
  <data name="GridManualProcessEmptyText" xml:space="preserve">
    <value>No Available Process to Trigger</value>
    <comment>Manual Process User Control</comment>
  </data>
  <data name="LabelDocumentRequested" xml:space="preserve">
    <value>{0} Requested</value>
    <comment>Document Verify User Control</comment>
  </data>
  <data name="LabelDocumentVerifyProcess" xml:space="preserve">
    <value>Document Verify - {0}</value>
    <comment>Manual Process User Control</comment>
  </data>
  <data name="LabelManualProcesses" xml:space="preserve">
    <value>Manual Process</value>
    <comment>Manual Process User Control</comment>
  </data>
  <data name="GridCreatedByHeader" xml:space="preserve">
    <value>Created By</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="GridCreatedDateHeader" xml:space="preserve">
    <value>Created Date</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="QuestionnaireErrorMessage" xml:space="preserve">
    <value>Error(s) encountered while processing the review: &lt;ul&gt;{0}&lt;/ul&gt;</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireESNRequired" xml:space="preserve">
    <value>ESN is required</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireValidManufacturerRequired" xml:space="preserve">
    <value>Valid manufacturer is required</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="QuestionnaireValidModelRequired" xml:space="preserve">
    <value>Valid model is required</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="TroubleshootingClaimIDCaption" xml:space="preserve">
    <value>Claim ID:</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingCarrierCaption" xml:space="preserve">
    <value>Carrier:</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingModelCaption" xml:space="preserve">
    <value>Claimed Model:</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingMDNCaption" xml:space="preserve">
    <value>MDN:</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingMDNTooltip" xml:space="preserve">
    <value>Mobile Device Number</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingLossDateTooltip" xml:space="preserve">
    <value>Date Device was lost</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingESNCaption" xml:space="preserve">
    <value>Claimed MEID/ESN/IMEI:</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingESNTooltip" xml:space="preserve">
    <value>Mobile Equipment Identifier, Electronic Serial Number, International Mobile Equipment Identity</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingEmailCaption" xml:space="preserve">
    <value>Email:</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingLossDescriptionCaption" xml:space="preserve">
    <value>Loss Description:</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingProcessingCaption" xml:space="preserve">
    <value>Processing the request</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="AdjusterAndFraudReviewProcessingMessage" xml:space="preserve">
    <value>Processing the request</value>
    <comment>Adjuster and FraudReview processing message</comment>
  </data>
  <data name="ClientReviewCoverageFromCaption" xml:space="preserve">
    <value>Coverage Effective From:</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewCoverageToCaption" xml:space="preserve">
    <value>Coverage Effective To:</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewCSRNameNoValueText" xml:space="preserve">
    <value>CSR Name</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewLossDateFormat" xml:space="preserve">
    <value>{0} on {1}</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="ClientReviewSubscriberNameNoValueText" xml:space="preserve">
    <value>Subscriber's Name</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="IdentityAuthenticationCoverageFromCaption" xml:space="preserve">
    <value>Coverage Effective From: </value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationCoverageToCaption" xml:space="preserve">
    <value>Coverage Effective To:</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="OfflineReviewCoverageFromCaption" xml:space="preserve">
    <value>Coverage Effective From:</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewCoverageToCaption" xml:space="preserve">
    <value>Coverage Effective To:</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="TroubleshootingCoverageFromCaption" xml:space="preserve">
    <value>Coverage Effective From:</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootingCoverageToCaption" xml:space="preserve">
    <value>Coverage Effective To:</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="ConfirmationTextToCancelTroubleshootResolveProcess" xml:space="preserve">
    <value>Resolving Troubleshooting will CANCEL the claim. Do you want to continue?</value>
    <comment>Confirmation text to cancel Troubleshooting resolve Process</comment>
  </data>
  <data name="OfflineReviewCaption" xml:space="preserve">
    <value>Offline Review</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewClaimIDCaption" xml:space="preserve">
    <value>Claim ID:</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewCarrierCaption" xml:space="preserve">
    <value>Carrier:</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewModelCaption" xml:space="preserve">
    <value>Claimed Model:</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewMDNCaption" xml:space="preserve">
    <value>MDN:</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewMDNTooltip" xml:space="preserve">
    <value>Mobile Device Number</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewLossDateTooltip" xml:space="preserve">
    <value>Date Device was lost</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewESNCaption" xml:space="preserve">
    <value>Claimed MEID/ESN/IMEI:</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewESNTooltip" xml:space="preserve">
    <value>Mobile Equipment Identifier, Electronic Serial Number, International Mobile Equipment Identity</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewEmailCaption" xml:space="preserve">
    <value>Email:</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewEmailInvalid" xml:space="preserve">
    <value>Email format is invalid</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewDocumentsInstructions" xml:space="preserve">
    <value>&lt;br/&gt;Tell subscriber: “As part of this verification, some documents are also required to continue your claim. &lt;br /&gt;
All the information I am about to give you will also be sent to you in an email or you can write it down.”&lt;br /&gt;
&lt;i&gt;(Action: tell subscriber what documents have been requested and how to submit them. &lt;br /&gt;Mouse-over each document to get more info on each document)
&lt;ul&gt;&lt;li&gt;Fax to: {0}&lt;/li&gt;
&lt;li&gt;Email to: {1}&lt;/li&gt;
&lt;li&gt;Mail to: {2}&lt;/li&gt;
&lt;li&gt;If a &lt;b&gt;Claim Affidavit or a Reclaim &lt;/b&gt; document has been requested, these documents are available for download at&lt;/li&gt;
&lt;/u&gt;&lt;/i&gt;&lt;br /&gt;</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewRequireAffidavitUrl" xml:space="preserve">
    <value>URL to Claim Affidavit</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewTableHeaderProcesses" xml:space="preserve">
    <value>&lt;th style="width: 300px;"&gt;Offline Review Processes&lt;/th&gt;</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewProcessesTooltip" xml:space="preserve">
    <value>Offline Review Processes to be completed before the claim can be completed</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewProcessesMessage" xml:space="preserve">
    <value>There are one or more offline review processes to be completed.&lt;br /&gt;Before the claim can be continued.</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewNoProcessesMessage" xml:space="preserve">
    <value>There are no Offline Review Processes</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewTableHeaderDocuments" xml:space="preserve">
    <value>&lt;th style="width: 300px;"&gt;Required Documents&lt;/th&gt;</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewEmailDocumentsTooltip" xml:space="preserve">
    <value>Email these documents to {0}</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewNoDocumentsMessage" xml:space="preserve">
    <value>Claim in Review</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewContactSubscriber" xml:space="preserve">
    <value>&lt;b&gt;Upon receipt and internal review sub will be contacted by email as to next steps&lt;/b&gt;
 to continue claim:&lt;/b&gt;&lt;br /&gt;
Fax to: 877-389-2146&lt;br /&gt;
Email to: documents@esecuritel.com&lt;br /&gt;
Mail to: eSecuritel Holdings, LLC ATTN: Fraud Management P.O. Box 03 Alpharetta,
GA 30009-9998&lt;br /&gt;If a &lt;b&gt;Claim Affidavit or a Reclaim&lt;/b&gt; document has been requested,&lt;br/&gt;these documents are avalialbe at </value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewProcessingCaption" xml:space="preserve">
    <value>Processing the request</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewContinueButtonText" xml:space="preserve">
    <value>Agree</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewContinueButtonTooltip" xml:space="preserve">
    <value>Return to Customer Central</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewTransferOrCallbackButtonText" xml:space="preserve">
    <value>Disagree</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewTransferOrCallbackButtonTooltip" xml:space="preserve">
    <value>Return to Customer Central</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="IdentityAuthenticationClaimIDCaption" xml:space="preserve">
    <value>Claim ID:</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationCarrierCaption" xml:space="preserve">
    <value>Carrier:</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationModelCaption" xml:space="preserve">
    <value>Claimed Model:</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationMDNCaption" xml:space="preserve">
    <value>MDN:</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationMDNTooltip" xml:space="preserve">
    <value>Mobile Device Number</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationLossDateTooltip" xml:space="preserve">
    <value>Date Device was lost</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationESNCaption" xml:space="preserve">
    <value>Claimed MEID/ESN/IMEI:</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationESNTooltip" xml:space="preserve">
    <value>Mobile Equipment Identifier, Electronic Serial Number, International Mobile Equipment Identity</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationBirthdateTooltip" xml:space="preserve">
    <value>Format is MM/DD/YYYY</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="SSN4RsaResource" xml:space="preserve">
    <value>SSN (last 4):</value>
    <comment>Identity Authentication Custom Input Field</comment>
  </data>
  <data name="IdentityAuthenticationSsn4Tooltip" xml:space="preserve">
    <value>Enter the last 4 numeric digits of the SSN</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationFirstNameRequired" xml:space="preserve">
    <value>First Name is required, please enter it.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationFirstNameInvalid" xml:space="preserve">
    <value>Invalid characters in First name or maximum length of 50 exceeded.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationLastNameRequired" xml:space="preserve">
    <value>Last Name is required, please enter it.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationLastNameInvalid" xml:space="preserve">
    <value>Invalid characters in Last name or maximum length of 50 exceeded.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationStreetRequired" xml:space="preserve">
    <value>Street address is required, please enter it.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationStreetInvalid" xml:space="preserve">
    <value>Street Address exceeded 150 characters.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationCityRequired" xml:space="preserve">
    <value>City is required, please enter it.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationCityInvalid" xml:space="preserve">
    <value>Invalid characters in City or maximum length of 50 exceeded.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationStateRequired" xml:space="preserve">
    <value>State is required, please enter it.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationStateInvalid" xml:space="preserve">
    <value>Invalid characters in State or required length is not 2.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationZipCodeRequired" xml:space="preserve">
    <value>ZIP code is required, please enter it.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationZipCodeInvalid" xml:space="preserve">
    <value>Invalid Postal Code</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationCountryRequired" xml:space="preserve">
    <value>Country is required, please enter it.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationCountryInvalid" xml:space="preserve">
    <value>Invalid characters in Country or required length is not 2.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationBirthdateRequired" xml:space="preserve">
    <value>Birthdate is required, please enter it as MM/DD/YYYY.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationBirthdateInvalid" xml:space="preserve">
    <value>Birthdate is not a valid date, please enter it as MM/DD/YYYY.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationBirthdateLessThan18" xml:space="preserve">
    <value>Unable to Authenticate, Calculated age is less than 18 years.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationSsn4Invalid" xml:space="preserve">
    <value>SSN is invalid, please enter the last 4 digits.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationValidationSummary" xml:space="preserve">
    <value>Enter a missing or incorrect value in the following fields:</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationAdditionalVerificationRequired" xml:space="preserve">
    <value>&lt;h2&gt;Additional Verification required&lt;/h2&gt;</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationInformSubscriber" xml:space="preserve">
    <value>&lt;p&gt;Tell subscriber: "Just to let you know, we’ve recently introduced a process that protects our subscribers from identity theft.&lt;br /&gt;
   I need to ask you a few quick questions to verify your identity. This just helps protect us and our customers.&lt;br /&gt;
   Are you OK with proceeding?"&lt;br /&gt;&lt;br /&gt;&lt;i&gt;
   (Action: If caller agrees, select &lt;b&gt;Authenticate&lt;/b&gt; to present questions to ask subscriber.)&lt;/i&gt;&lt;br /&gt;&lt;br /&gt;
   If subscriber refuses tell subscriber: "I completely understand and you can call us back to answer these   questions &lt;br /&gt;
   at a later time to complete the claim process."&lt;br /&gt;&lt;br /&gt;&lt;i&gt;
   (Action: If caller refuses, select &lt;b&gt;Transfer/Callback&lt;/b&gt; and you will be returned to customer central.)&lt;/i&gt;
&lt;/p&gt;</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationProviderCaption" xml:space="preserve">
    <value>Authentication Provider</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationProviderTooltip" xml:space="preserve">
    <value>Click to open the Authentication Provider's web site</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationProcessingCaption" xml:space="preserve">
    <value>Processing the request</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationTransactionNumberCaption" xml:space="preserve">
    <value>Transaction Code:</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationTransactionNumberInvalid" xml:space="preserve">
    <value>Input must be numeric with a length of 13 or greater</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationAuthenticateButtonText" xml:space="preserve">
    <value>Authenticate</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationAuthenticateButtonTooltip" xml:space="preserve">
    <value>Authenticates the subscriber's identity</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationContinueButtonText" xml:space="preserve">
    <value>Continue</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationContinueButtonTooltip" xml:space="preserve">
    <value>Continue processing this claim</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationTransferOrCallbackButtonText" xml:space="preserve">
    <value>Transfer or Call Back</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationTransferOrCallbackButtonTooltip" xml:space="preserve">
    <value>Transfer the claim or subscriber will Call Back</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationManualProcessButtonText" xml:space="preserve">
    <value>Manual Process</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationManualProcessButtonTooltip" xml:space="preserve">
    <value>Verify with Authentication Provider's web site</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationDisplayInSpanish" xml:space="preserve">
    <value>Display Questions in Spanish</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationChallengeQuestions" xml:space="preserve">
    <value>Authentication Provider Challenge Questions</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationVerifyButtonText" xml:space="preserve">
    <value>Verify</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationVerifyButtonTooltip" xml:space="preserve">
    <value>Verify the subscriber's answers</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationCancelButtonText" xml:space="preserve">
    <value>Cancel</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationCancelButtonTooltip" xml:space="preserve">
    <value>Cancel the verification</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationCannotContinueClaim" xml:space="preserve">
    <value>&lt;h2&gt;Cannot continue claim at this time&lt;/h2&gt;</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationRequireAffidavitBegin" xml:space="preserve">
    <value>To complete your claim, we will need you to complete a claim affidavit and submit
           a copy of a government-issued ID via&lt;br /&gt;
           fax, email, or mail. You may locate the claim affidavit at</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationRequireAffidavitUrl" xml:space="preserve">
    <value>URL to Claim Affidavit</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationRequireAffidavitEnd" xml:space="preserve">
    <value>.&lt;br /&gt; What email address would you like me to email you the web address?&lt;br /&gt;
                   IF EMAIL PROVIDED: We will email you when your documents have been reviewed and
                   we can proceed with your claim.&lt;br /&gt;
                   IF NO EMAIL PROVIDED: Please provide us 1 business day during normal business days to
                   review your documents.&lt;br /&gt;
                   Then call us back to continue your claim.&lt;br /&gt;</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationEmailCaption" xml:space="preserve">
    <value>EMAIL ADDRESS:</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationEmailInvalid" xml:space="preserve">
    <value>Email format is invalid</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationDeliverAffidavit" xml:space="preserve">
    <value>&lt;p&gt;&lt;b&gt;Upon receipt and internal review sub will be contacted by email as to next steps  to continue claim:&lt;/b&gt;&lt;br /&gt;
Fax to: 877-389-2146&lt;br /&gt;
Email to: documents@esecuritel.com&lt;br /&gt;
Mail to: eSecuritel Holdings, LLC ATTN: Fraud Management P.O. Box 03 Alpharetta,
GA 30009-9998&lt;br /&gt;&lt;/p&gt;</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="QuestionnaireProcessConfirmation" xml:space="preserve">
    <value>The answers provided will now be processed. Are you sure to continue?</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="TroubleshootingEmailErrorMessage" xml:space="preserve">
    <value>Email format is invalid</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="IdentityAuthenticationRsaAbandonedQuestions" xml:space="preserve">
    <value>Answers to Questions were abandoned by clicking Cancel.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationRsaNoMessageAvailable" xml:space="preserve">
    <value>No detail message available from RSA.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationRsaNoQuestionsReturned1" xml:space="preserve">
    <value>Unable to retrieve questions, please review the Notes.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationRsaNoQuestionsReturned2" xml:space="preserve">
    <value>Unable to retrieve questions for individual, please try again.</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationProviderSystemError" xml:space="preserve">
    <value>System Error returned, to continue, please click the "Manual Process".</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="ClientReviewHeaderProcesses" xml:space="preserve">
    <value> processes to initiate,</value>
    <comment>Client Review User Control</comment>
  </data>
  <data name="IdentityAuthenticationHeaderProcesses" xml:space="preserve">
    <value> processes to initiate,</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="OfflineReviewHeaderProcesses" xml:space="preserve">
    <value> processes to initiate,</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="TroubleshootingHeaderProcesses" xml:space="preserve">
    <value> processes to initiate,</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="REF_ID1800" xml:space="preserve">
    <value>Claim Affidavit – Obtain Form Online: Describes your loss and requires a government issued ID</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID1801" xml:space="preserve">
    <value>Notification to Bar Service – Obtain Form Online: Proof from service provider showing you reported your device as lost or stolen and requested to bar service on the device</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID1802" xml:space="preserve">
    <value>Original Bill of Sale –  Receipt from showing your purchase of the device</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID1803" xml:space="preserve">
    <value>Police Report – A Police or Case Report describing the incident involving theft or loss of your device</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID1804" xml:space="preserve">
    <value>Proof of Address – Bill or similar document showing your name and address (ex. Utility Bill, Wireless Bill)</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID1805" xml:space="preserve">
    <value>Proof of Identification – Government Issued Photo ID: driver’s license, U.S. Passport, State Issued ID, Immigrant Visa, Resident Alien Permit, U.S. Military ID</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID1806" xml:space="preserve">
    <value>Proof of Ownership – A receipt or service agreement showing purchase of the device, a copy of the barcode showing numbers labeled as ESN, IMEI, MEID, or HEX from the back of the phone or the box the phone came in</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID1807" xml:space="preserve">
    <value>Proof of Program Purchase – A receipt showing your purchase of enrollment into the Program</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID1808" xml:space="preserve">
    <value>Proof of Repair – A receipt showing the company and contact information of who repaired the device, the date, and amount</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID1809" xml:space="preserve">
    <value>Replacement Device Claim Affidavit Form – Obtain Form Online: contains instructions on how to complete the form and any additional requirements</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID1810" xml:space="preserve">
    <value>Wireless Bill / Proof of Usage (2) showing usage for the billing cycle prior to loss and the billing cycle after the loss.  May be obtained on many wireless carrier’s websites</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID6077" xml:space="preserve">
    <value>Proof of Travel</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID6078" xml:space="preserve">
    <value>Proof of Exchange</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID6079" xml:space="preserve">
    <value>Side of Box</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID6080" xml:space="preserve">
    <value>Credit Card Cancellation Letter</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID6081" xml:space="preserve">
    <value>Proof of Forced Entry</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID6082" xml:space="preserve">
    <value>Immobilise Certificate / Blacklist</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID6083" xml:space="preserve">
    <value>Other</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="REF_ID6084" xml:space="preserve">
    <value>Claim Form</value>
    <comment>Document Type Tool Tip - Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewSubscriberInstructions1" xml:space="preserve">
    <value>Tell subscriber: “Additional verification is required to continue your claim that cannot be completed during this phone call. &lt;br /&gt;
&lt;i&gt;(Action: look below to see if any documents have also been requested)&lt;/i&gt;&lt;br /&gt;</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewSubscriberInstructions2" xml:space="preserve">
    <value>&lt;br /&gt;Tell subscriber: “Please allow 1 business day for this review to be completed. &lt;br /&gt;You will be notified via email &lt;i&gt;using the email address we have on file&lt;/i&gt; on all status updates as they occur. &lt;br /&gt;Once the review is completed you will be emailed on next steps in order to continue your claim. &lt;br /&gt;If you do not have an email address, please call us back in 1 business day &lt;br /&gt; (and allow time for all documents to have been received including any mailing time).”&lt;br /&gt;&lt;br /&gt;&lt;i&gt;(Action: If customer agrees to the next steps, end the call and select &lt;b&gt;"Agree"&lt;/b&gt;to return to Customer Central.&lt;br /&gt; If customer refuses or said they will call back or just hung up, end the call and select &lt;b&gt;"Disagree"&lt;/b&gt;.&lt;/i&gt;</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="TroubleshootProcessSubscriberScriptCSR" xml:space="preserve">
    <value>&lt;br /&gt;&lt;u&gt;If eligible for troubleshooting:&lt;/u&gt;&lt;br /&gt;
Tell subscriber: “Based on the description you provided, we may be able to troubleshoot and resolve your issue”.  &lt;br /&gt;"I am now going to transfer you to our troubleshooting department for further assistance."&lt;br /&gt;&lt;br /&gt;
&lt;i&gt;(Action to take: Select &lt;b&gt;Transfer/Call Back&lt;/b&gt; button and transfer call to the troubleshooting department)&lt;/i&gt;&lt;br /&gt;&lt;br /&gt;
&lt;u&gt;If NOT eligible for troubleshooting:&lt;/u&gt;
&lt;i&gt;(Action to take:  Select &lt;b&gt;Not Eligible&lt;/b&gt; and continue the claim.)&lt;/i&gt;</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="TroubleshootProcessSubscriberScriptRep" xml:space="preserve">
    <value>&lt;br /&gt;Tell subscriber: “I’m happy to try and troubleshoot the issue you are having."&lt;br /&gt;
"If I can resolve your issue, your claim will automatically be cancelled."&lt;br /&gt;
"If I cannot resolve your issue, I will continue to process your claim”&lt;br /&gt;&lt;br /&gt;
&lt;i&gt;(Action: If troubleshooting resolves the issue, select &lt;b&gt;Resolve&lt;/b&gt; and the claim will automatically be cancelled. &lt;br /&gt;If troubleshooting CANNOT resolve the issue, 
select &lt;b&gt;Unable to Resolve&lt;/b&gt; and process will continue as normal.)&lt;/i&gt;</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="IdentityAuthenticationNotesCaption" xml:space="preserve">
    <value>Notes:</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="OfflineReviewNotesCaption" xml:space="preserve">
    <value>Notes:</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="QuestionnaireNotesCaption" xml:space="preserve">
    <value>Notes:</value>
    <comment>Questionnaire User Control</comment>
  </data>
  <data name="TroubleshootingNotesCaption" xml:space="preserve">
    <value>Notes:</value>
    <comment>Troubleshooting User Control</comment>
  </data>
  <data name="GridTriggerSourceHeader" xml:space="preserve">
    <value>Trigger</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="GridTriggerSourceTypeManual" xml:space="preserve">
    <value>Manual</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="GridTriggerSourceTypeSystem" xml:space="preserve">
    <value>System</value>
    <comment>Claim Holds Page</comment>
  </data>
  <data name="ClientReviewExternalPopupScriptTier0" xml:space="preserve">
    <value>&lt;br /&gt;Tell subscriber: “We need to verify some claim information with your wireless carrier via a
 3-way conference call. &lt;br /&gt;I will first need to transfer you to another department to conduct this call.&lt;br /&gt;You will be required to authenticate yourself with the carrier and grant them access to release 
information &lt;br /&gt;regarding your account with us.
Are you prepared to complete this process at this time?”&lt;br /&gt;&lt;br /&gt;
&lt;b&gt;&lt;u&gt;If Yes,&lt;/u&gt;&lt;/b&gt;&lt;br /&gt;&lt;br /&gt;
&lt;i&gt;(Action: Transfer subscriber and select &lt;b&gt;Transfer/Call&lt;/b&gt; Back button to return to customer central)&lt;/i&gt;&lt;br /&gt;&lt;br /&gt;
&lt;b&gt;&lt;u&gt;If No,&lt;/u&gt;&lt;/b&gt;&lt;br /&gt;
Tell subscriber: “Okay, please call us back when you are prepared to complete this process.&lt;br /&gt;
Thank you {0} for calling”&lt;br /&gt;&lt;br /&gt;
&lt;i&gt;(Action: Select &lt;b&gt;Transfer/Call&lt;/b&gt; Back button to return to customer central)&lt;/i&gt;</value>
    <comment>Client Review Popup</comment>
  </data>
  <data name="ClientReviewExternalPopupScriptTier1" xml:space="preserve">
    <value>&lt;br /&gt;Tell subscriber: “Please hold while I conference in your wireless carrier."&lt;br /&gt;&lt;br /&gt;
&lt;i&gt;(Action: Select Carrier Review to get carrier’s phone number&lt;br /&gt;
and do a 3-way conference call with Carrier and subscriber)&lt;/i&gt;&lt;br /&gt;&lt;br /&gt;
Tell carrier representative: “Hello, I’m {0} from eSecuritel, a third party&lt;br /&gt;
insurance administrator for wireless equipment. I have {1} on the line&lt;br /&gt;
with us. In order to complete their claim, I must verify some information regarding their account.&lt;br /&gt;
What information do you need to proceed?"&lt;br /&gt;&lt;br /&gt;
&lt;i&gt;(Action: Ask the carrier rep the questions below and select the appropriate responses.&lt;br /&gt;
 Also enter the information requested in the Verified Handset Section. Then select &lt;b&gt;Process&lt;/b&gt;)&lt;/i&gt;</value>
    <comment>Client Review Popup</comment>
  </data>
  <data name="DocumentVerificationWithoutContentText" xml:space="preserve">
    <value>&lt;b&gt;Below might be the reason to not display the Document Verification tab content&lt;/b&gt;&lt;br/&gt; &lt;ul&gt;&lt;li&gt;User does not have right privilege.&lt;/li&gt;&lt;li&gt;Document Verification process may not be triggered.&lt;/li&gt;&lt;/ul&gt;</value>
    <comment>Document Verification without content text</comment>
  </data>
  <data name="FraudManagementReviewWithoutContentText" xml:space="preserve">
    <value>&lt;b&gt;Below might be the reason to not display the Fraud Management Review tab content&lt;/b&gt;&lt;br/&gt; &lt;ul&gt;&lt;li&gt;User does not have right privilege.&lt;/li&gt;&lt;li&gt;Fraud Management Review offline process may not be triggered.&lt;/li&gt;&lt;li&gt;Fraud Management Review offline process is not in Accepted, Rejected or Pending status.&lt;/li&gt;&lt;/ul&gt;</value>
    <comment>Fraud Management Review without content text</comment>
  </data>
  <data name="CreditCardDisplayCloseButtonText" xml:space="preserve">
    <value>Close</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardDisplayCloseButtonToolTip" xml:space="preserve">
    <value>Close the Credit Card List</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardDisplayHeader" xml:space="preserve">
    <value>Subscriber's Credit Card History</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardActiveHeader" xml:space="preserve">
    <value>Active</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardBillAddressHeader" xml:space="preserve">
    <value>Billing Address</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardBillCityHeader" xml:space="preserve">
    <value>City</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardBillFirstNameHeader" xml:space="preserve">
    <value>First Name</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardBillLastNameHeader" xml:space="preserve">
    <value>Last Name</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardBillStateHeader" xml:space="preserve">
    <value>St</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardBillZipCodeHeader" xml:space="preserve">
    <value>Zip Code</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardChargeTypeHeader" xml:space="preserve">
    <value>Charge Type</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardCreditCardTypeHeader" xml:space="preserve">
    <value>Card Type</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardExpiryDateHeader" xml:space="preserve">
    <value>Expiry</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardFirst6NumbersHeader" xml:space="preserve">
    <value>First 6</value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="CreditCardLast4NumbersHeader" xml:space="preserve">
    <value>Last 4 </value>
    <comment>Credit Card History modal pop-up</comment>
  </data>
  <data name="ManuallyTriggeredProcess" xml:space="preserve">
    <value>None, Manually triggered process.</value>
    <comment>Adjuster and Fraud Review user control</comment>
  </data>
  <data name="IdentityAuthenticationFailedVerification" xml:space="preserve">
    <value>&lt;p&gt;Tell subscriber: "I'm sorry, but it looks like the information you provided did not match our records.&lt;br /&gt;
   Please stay on the line and I'll tell you exactly what is needed to proceed with your claim."&lt;br /&gt;&lt;br /&gt;&lt;i&gt;
   (Action: select &lt;b&gt;Continue&lt;/b&gt; to proceed.)&lt;/i&gt;
&lt;/p&gt;</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationManualProcessScript" xml:space="preserve">
    <value>&lt;p&gt;Tell subscriber: "Thank You for your patience."&lt;br /&gt;&lt;br /&gt;&lt;i&gt;
  (Action: Click the &lt;u&gt;Authentication Provider&lt;/u&gt; link below to launch the Authentication Provider's application.&lt;br /&gt; 
   Enter your authorization credentials to login.  Enter the caller's name and address information then submit that data.&lt;br /&gt;
   Present the returned questions to the caller, enter their answers then submit the results to the Provider.&lt;br /&gt;
   Enter the returned Transaction Code and click the appropriate response. If verification passed select &lt;b&gt;Passed&lt;/b&gt;.&lt;br /&gt;
   If verification failed select &lt;b&gt;Failed&lt;/b&gt;, if their record was not located, select &lt;b&gt;Not Found&lt;/b&gt;.&lt;br /&gt;
   Treat abandonded questions as &lt;b&gt;Failed&lt;/b&gt;. Select &lt;b&gt;Transfer/Callback&lt;/b&gt; and you will be returned to customer central)&lt;/i&gt; 
&lt;/p&gt;</value>
  </data>
  <data name="IdentityAuthenticationNoQuestionRetrieved" xml:space="preserve">
    <value>&lt;p&gt;Tell subscriber: "Unfortunately the system could not find your record based on the name and address.&lt;br /&gt; 
   Please provide your birthdate and the last 4 numbers of your Social Security Number."&lt;br /&gt;&lt;br /&gt;&lt;i&gt;
   (Action: If the subscriber agrees, select &lt;b&gt;Authenticate&lt;/b&gt; to proceed.&lt;br /&gt;
   If unable to retrieve the questions after 3 attempts select &lt;b&gt;Continue&lt;/b&gt; to proceed.&lt;br /&gt; 
   If caller refuses, select &lt;b&gt;Transfer/Callback&lt;/b&gt; and you will be returned to customer central.)&lt;/i&gt;
&lt;/p&gt;</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationQuestionsAbandoned" xml:space="preserve">
    <value>&lt;p&gt;Tell subscriber:  "Additional Verification is required to continue your claim that cannot be completed during this phone call."&lt;br /&gt;&lt;br /&gt;&lt;i&gt; (Action: select &lt;b&gt;Continue&lt;/b&gt; to proceed.)&lt;/i&gt;&lt;/p&gt;"</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationProviderSystemErrorScript" xml:space="preserve">
    <value>&lt;p&gt;Tell subscriber: "We will begin the questions momentarily."&lt;br /&gt;&lt;br /&gt;&lt;i&gt;
  (Action: select &lt;b&gt;Manual&lt;/b&gt; to navigate to the Manual Process screen.&lt;br /&gt; select &lt;b&gt;Transfer/Callback&lt;/b&gt; and you will be returned to customer central)&lt;/i&gt;
&lt;/p&gt;</value>
  </data>
  <data name="DocumentDeliveryEmailTo" xml:space="preserve">
    <value>Email to: {0}</value>
    <comment>Claims Detail page</comment>
  </data>
  <data name="DocumentDeliveryFaxTo" xml:space="preserve">
    <value>Fax to: {0}</value>
    <comment>Claims Detail page</comment>
  </data>
  <data name="DocumentDeliveryMailTo" xml:space="preserve">
    <value>Mail to: {0}</value>
    <comment>Claims Detail page</comment>
  </data>
  <data name="DocumentVerifyViewUploadedButton" xml:space="preserve">
    <value>View Uploaded Document</value>
  </data>
  <data name="DateOfBirthRsaResource" xml:space="preserve">
    <value>Date of Birth:</value>
    <comment>Identity Authentication Custom Input Field</comment>
  </data>
  <data name="DateOfBirthTUResource" xml:space="preserve">
    <value>Date of Birth (mm/dd/yyyy):</value>
  </data>
  <data name="PhoneTUResource" xml:space="preserve">
    <value>Phone Number:</value>
  </data>
  <data name="OfflineReviewDocumentsInstructions1" xml:space="preserve">
    <value>&lt;br/&gt;Tell subscriber: “As part of this verification, some documents are also required to continue your claim. &lt;br /&gt;
All the information I am about to give you will also be sent to you in an email or you can write it down.”&lt;br /&gt;
&lt;i&gt;(Action: tell subscriber what documents have been requested and how to submit them. &lt;br /&gt;Mouse-over each document to get more info on each document)
&lt;ul&gt;</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewDocumentsInstructions2" xml:space="preserve">
    <value>&lt;li&gt;If a &lt;b&gt;Claim Affidavit or a Reclaim &lt;/b&gt; document has been requested, these documents are available for download at&lt;/li&gt;&lt;/u&gt;&lt;/i&gt;&lt;br /&gt;</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewDocumentsInstructionsEmailTo" xml:space="preserve">
    <value>&lt;li&gt;Email to: {0}&lt;/li&gt;</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewDocumentsInstructionsFaxTo" xml:space="preserve">
    <value>&lt;li&gt;Fax to: {0}&lt;/li&gt;</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewDocumentsInstructionsMailTo" xml:space="preserve">
    <value>&lt;li&gt;Mail to: {0}&lt;/li&gt;</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="IdentityAuthenticationFailed" xml:space="preserve">
    <value>Identity Authentication Failed</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="IdentityAuthenticationPassed" xml:space="preserve">
    <value>Identity Authentication Passed</value>
    <comment>Identity Authentication User Control</comment>
  </data>
  <data name="RampProcessingTitle" xml:space="preserve">
    <value>Ramp Processing</value>
    <comment>Ramp Processing</comment>
  </data>
  <data name="OfflineReviewSubscriberInstructions1_200005" xml:space="preserve">
    <value>In order for us to complete a full assessment of your claim, we will need you to complete a claim form, and submit back to us a claim form. &lt;br/&gt;
A claim form will be sent to you via email. Can you tell me the address you would like the claim form sent to?</value>
    <comment>Offline Review User Control</comment>
  </data>
  <data name="OfflineReviewSubscriberInstructions2_200005" xml:space="preserve">
    <value>
      &lt;br/&gt; This can take up to 24 hours (Please also check your junk folder). When you receive the Claim Form, you will need to do the following: &lt;br/&gt;
      &lt;p&gt;
      &lt;div&gt;
         &lt;ul type="disc"&gt;
            &lt;li&gt;Print out the Claim form &lt;/li&gt;
            &lt;li&gt;Fill in all the required fields including… Loss Reference Number or Crime Reference Number. 
                &lt;ul type="circle"&gt;
                  &lt;li&gt;Lost Claims: If you cannot obtain a LRN you will need to register on the Immobilise website and attach the Immobilise Certificate to your Claim Form. &lt;/li&gt;
                &lt;/ul&gt;
            &lt;/li&gt;
            &lt;li&gt; Provide a physical signature at the bottom of the Claim Form. &lt;/li&gt;
         &lt;/ul&gt;
      &lt;/div&gt;
      &lt;/p&gt;
Return the claim form via email ClearCover.UK@brightstar.com using a Scanner or by taking a clear picture of the document,&lt;br/&gt;
alternatively you can mail it to ClearCover Insurance Customer Relations, Brightstar Insurance Services, Weston Road, Crewe, CW1 6BU. &lt;br/&gt;
Once we have received your completed Claim Form, we aim to have the claim assessed within 2 working days. &lt;br/&gt;
We will contact you with the outcome of your claim. If your claim is approved, there will be an excess fee charge of {0}.
&lt;br/&gt; &lt;br/&gt;
In addition, here is the link for the claim form: &lt;a href="http://www.brightstarinsurance.co.uk/unshackled/claimform.pdf"&gt;www.brightstarinsurance.co.uk/unshackled/claimform.pdf&lt;/a&gt;
&lt;br/&gt; &lt;br/&gt;
Is there anything else I can help you with? &lt;br/&gt; &lt;br/&gt;
Thank you for calling ClearCover {1}, enjoy the rest of your Day/Evening.
    </value>
    <comment>Offline Review User Control</comment>
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