<?xml version="1.0" encoding="utf-8"?>
<root>
  <!-- 
    Microsoft ResX Schema 
    
    Version 2.0
    
    The primary goals of this format is to allow a simple XML format 
    that is mostly human readable. The generation and parsing of the 
    various data types are done through the TypeConverter classes 
    associated with the data types.
    
    Example:
    
    ... ado.net/XML headers & schema ...
    <resheader name="resmimetype">text/microsoft-resx</resheader>
    <resheader name="version">2.0</resheader>
    <resheader name="reader">System.Resources.ResXResourceReader, System.Windows.Forms, ...</resheader>
    <resheader name="writer">System.Resources.ResXResourceWriter, System.Windows.Forms, ...</resheader>
    <data name="Name1"><value>this is my long string</value><comment>this is a comment</comment></data>
    <data name="Color1" type="System.Drawing.Color, System.Drawing">Blue</data>
    <data name="Bitmap1" mimetype="application/x-microsoft.net.object.binary.base64">
        <value>[base64 mime encoded serialized .NET Framework object]</value>
    </data>
    <data name="Icon1" type="System.Drawing.Icon, System.Drawing" mimetype="application/x-microsoft.net.object.bytearray.base64">
        <value>[base64 mime encoded string representing a byte array form of the .NET Framework object]</value>
        <comment>This is a comment</comment>
    </data>
                
    There are any number of "resheader" rows that contain simple 
    name/value pairs.
    
    Each data row contains a name, and value. The row also contains a 
    type or mimetype. Type corresponds to a .NET class that support 
    text/value conversion through the TypeConverter architecture. 
    Classes that don't support this are serialized and stored with the 
    mimetype set.
    
    The mimetype is used for serialized objects, and tells the 
    ResXResourceReader how to depersist the object. This is currently not 
    extensible. For a given mimetype the value must be set accordingly:
    
    Note - application/x-microsoft.net.object.binary.base64 is the format 
    that the ResXResourceWriter will generate, however the reader can 
    read any of the formats listed below.
    
    mimetype: application/x-microsoft.net.object.binary.base64
    value   : The object must be serialized with 
            : System.Runtime.Serialization.Formatters.Binary.BinaryFormatter
            : and then encoded with base64 encoding.
    
    mimetype: application/x-microsoft.net.object.soap.base64
    value   : The object must be serialized with 
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            : and then encoded with base64 encoding.

    mimetype: application/x-microsoft.net.object.bytearray.base64
    value   : The object must be serialized into a byte array 
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            : and then encoded with base64 encoding.
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  <xsd:schema id="root" xmlns="" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:msdata="urn:schemas-microsoft-com:xml-msdata">
    <xsd:import namespace="http://www.w3.org/XML/1998/namespace" />
    <xsd:element name="root" msdata:IsDataSet="true">
      <xsd:complexType>
        <xsd:choice maxOccurs="unbounded">
          <xsd:element name="metadata">
            <xsd:complexType>
              <xsd:sequence>
                <xsd:element name="value" type="xsd:string" minOccurs="0" />
              </xsd:sequence>
              <xsd:attribute name="name" use="required" type="xsd:string" />
              <xsd:attribute name="type" type="xsd:string" />
              <xsd:attribute name="mimetype" type="xsd:string" />
              <xsd:attribute ref="xml:space" />
            </xsd:complexType>
          </xsd:element>
          <xsd:element name="assembly">
            <xsd:complexType>
              <xsd:attribute name="alias" type="xsd:string" />
              <xsd:attribute name="name" type="xsd:string" />
            </xsd:complexType>
          </xsd:element>
          <xsd:element name="data">
            <xsd:complexType>
              <xsd:sequence>
                <xsd:element name="value" type="xsd:string" minOccurs="0" msdata:Ordinal="1" />
                <xsd:element name="comment" type="xsd:string" minOccurs="0" msdata:Ordinal="2" />
              </xsd:sequence>
              <xsd:attribute name="name" type="xsd:string" use="required" msdata:Ordinal="1" />
              <xsd:attribute name="type" type="xsd:string" msdata:Ordinal="3" />
              <xsd:attribute name="mimetype" type="xsd:string" msdata:Ordinal="4" />
              <xsd:attribute ref="xml:space" />
            </xsd:complexType>
          </xsd:element>
          <xsd:element name="resheader">
            <xsd:complexType>
              <xsd:sequence>
                <xsd:element name="value" type="xsd:string" minOccurs="0" msdata:Ordinal="1" />
              </xsd:sequence>
              <xsd:attribute name="name" type="xsd:string" use="required" />
            </xsd:complexType>
          </xsd:element>
        </xsd:choice>
      </xsd:complexType>
    </xsd:element>
  </xsd:schema>
  <resheader name="resmimetype">
    <value>text/microsoft-resx</value>
  </resheader>
  <resheader name="version">
    <value>2.0</value>
  </resheader>
  <resheader name="reader">
    <value>System.Resources.ResXResourceReader, System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</value>
  </resheader>
  <resheader name="writer">
    <value>System.Resources.ResXResourceWriter, System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</value>
  </resheader>
  <data name="EscalationCreationFailMessage" xml:space="preserve">
    <value>Fail to create or update escalation for MDN {0}</value>
  </data>
  <data name="EscalationsLabel" xml:space="preserve">
    <value>Escalations</value>
  </data>
  <data name="EscalationSuccessfulCreateMessage" xml:space="preserve">
    <value>Escalation {0} has been created.  If an email address is on record, an email confirmation will be generated.  The escalation will be reviewed within 2 business days.  The resolution to this escalation will depend on the complexity of the issue.</value>
  </data>
  <data name="EscalationSuccessfulUpdateMessage" xml:space="preserve">
    <value>Escalation {0} was updated successfully</value>
  </data>
  <data name="MyEscalationsHyperLink" xml:space="preserve">
    <value>My Escalations</value>
  </data>
  <data name="MyGroupEscalationsHyperLink" xml:space="preserve">
    <value>My Group Escalations</value>
  </data>
  <data name="NotificationMail_From" xml:space="preserve">
    <value>NOREPLY@esecuritel.com</value>
  </data>
  <data name="NotificationMail_Subject" xml:space="preserve">
    <value>Brightstar Device Protection Escalation Information -- Please Read</value>
  </data>
  <data name="SubscriberEmailPopupMessage" xml:space="preserve">
    <value>In order for an e-mail notification to be sent out to this subscriber you must provide an e-mail address. This e-mail address will be saved onto the subcsriber's record.</value>
  </data>
  <data name="UnAssignedEscalationsHyperLink" xml:space="preserve">
    <value>Un-Assigned Escalations</value>
  </data>
  <data name="ApplyDateRangeToLabel" xml:space="preserve">
    <value>Apply Date Range To:</value>
  </data>
  <data name="AssigneeFirstNameLabel" xml:space="preserve">
    <value>Assignee First Name:</value>
  </data>
  <data name="AssigneeLastNameLabel" xml:space="preserve">
    <value>Assignee Last Name:</value>
  </data>
  <data name="CreationDateListItem" xml:space="preserve">
    <value>Creation Date</value>
  </data>
  <data name="EscalationGroupsTiersLabel" xml:space="preserve">
    <value>Escalation Groups (Tiers):</value>
  </data>
  <data name="EscalationNumberLabel" xml:space="preserve">
    <value>Escalation #:</value>
  </data>
  <data name="EscalationStatusesLabel" xml:space="preserve">
    <value>Escalation Statuses:</value>
  </data>
  <data name="LastUpdateDateListItem" xml:space="preserve">
    <value>Last Update Date</value>
  </data>
  <data name="LabelReasonCodes" xml:space="preserve">
    <value>Reason Codes:</value>
  </data>
  <data name="ResolutionCodesLabel" xml:space="preserve">
    <value>Resolution Codes:</value>
  </data>
  <data name="SolutionDateListItem" xml:space="preserve">
    <value>Solution Date</value>
  </data>
  <data name="SpecialHandlingRequestsLabel" xml:space="preserve">
    <value>Special Handling Requests:</value>
  </data>
  <data name="AssignButton" xml:space="preserve">
    <value>Assign</value>
  </data>
  <data name="AssigneeHeader" xml:space="preserve">
    <value>Assignee</value>
  </data>
  <data name="HeaderCreationDate" xml:space="preserve">
    <value>Creation Date</value>
  </data>
  <data name="CrossTierUpdateFlagHeader" xml:space="preserve">
    <value>Cross Tier Update Flag</value>
  </data>
  <data name="CustomerServiceLabel" xml:space="preserve">
    <value>Customer Service:</value>
  </data>
  <data name="HeaderEscalationNumber" xml:space="preserve">
    <value>Escalation #</value>
  </data>
  <data name="ReasonCodesHeader" xml:space="preserve">
    <value>Reason Codes</value>
  </data>
  <data name="ResolutionCodesHeader" xml:space="preserve">
    <value>Resolution Codes</value>
  </data>
  <data name="ResolutionDateHeader" xml:space="preserve">
    <value>Resolution Date</value>
  </data>
  <data name="ShippingLogisticsLabel" xml:space="preserve">
    <value>Shipping / Logistics:</value>
  </data>
  <data name="SpecialHandlingRequestHeader" xml:space="preserve">
    <value>Special Handling Request</value>
  </data>
  <data name="HeaderEscalationStatus" xml:space="preserve">
    <value>Status</value>
  </data>
  <data name="TierHeader" xml:space="preserve">
    <value>Tier</value>
  </data>
  <data name="CreatedByLabel" xml:space="preserve">
    <value>Created By:</value>
  </data>
  <data name="LabelCreationDate" xml:space="preserve">
    <value>Creation Date:</value>
  </data>
  <data name="EscalationDetailHeader" xml:space="preserve">
    <value>Escalation Detail</value>
  </data>
  <data name="LastUpdateByHeader" xml:space="preserve">
    <value>Last Update By</value>
  </data>
  <data name="LastUpdateDateHeader" xml:space="preserve">
    <value>Last Update Date</value>
  </data>
  <data name="LabelEscalationStatus" xml:space="preserve">
    <value>Status:</value>
  </data>
  <data name="ThefollowingitemsneedHeaderText" xml:space="preserve">
    <value>The following items need to be reviewed before continuing.</value>
  </data>
  <data name="USPSPrintLabelHyperLink" xml:space="preserve">
    <value>USPS Print Label</value>
  </data>
  <data name="FaxNumberLabel" xml:space="preserve">
    <value>Fax Number</value>
  </data>
  <data name="AssigneeLabel" xml:space="preserve">
    <value>Assignee:</value>
  </data>
  <data name="ChangeAssigneeToLabel" xml:space="preserve">
    <value>Change Assignee To:</value>
  </data>
  <data name="CrossTierUpdateFlagLabel" xml:space="preserve">
    <value>Cross Tier Update Flag:</value>
  </data>
  <data name="EscalationTierLabel" xml:space="preserve">
    <value>Escalation Tier:</value>
  </data>
  <data name="IDHeaderText" xml:space="preserve">
    <value>ID</value>
  </data>
  <data name="LastUpdateByLabel" xml:space="preserve">
    <value>Last Update By:</value>
  </data>
  <data name="LastUpdateDateLabel" xml:space="preserve">
    <value>Last Update Date:</value>
  </data>
  <data name="NoteHeaderText" xml:space="preserve">
    <value>Note</value>
  </data>
  <data name="NoteisrequiredLabel" xml:space="preserve">
    <value>Note is required</value>
  </data>
  <data name="NotesHistoryLabel" xml:space="preserve">
    <value>Notes History</value>
  </data>
  <data name="NotesLabel" xml:space="preserve">
    <value>Notes</value>
  </data>
  <data name="ReasonCodeInformationLabel" xml:space="preserve">
    <value>Reason Code Information</value>
  </data>
  <data name="LabelResolutionCode" xml:space="preserve">
    <value>Resolution Code:</value>
  </data>
  <data name="LabelResolutionDate" xml:space="preserve">
    <value>Resolution Date:</value>
  </data>
  <data name="SpecialHandlingRequestLabel" xml:space="preserve">
    <value>Special Handling Request</value>
  </data>
  <data name="TypeHeaderText" xml:space="preserve">
    <value>Type</value>
  </data>
  <data name="ButtonCreateEscalation" xml:space="preserve">
    <value>Create Escalation</value>
  </data>
  <data name="ButtonEscalation" xml:space="preserve">
    <value>Escalation</value>
  </data>
  <data name="CreateEscalationforClaimToolTip" xml:space="preserve">
    <value>Create Escalation for Claim</value>
  </data>
  <data name="EscalationSummaryLabel" xml:space="preserve">
    <value>Escalation summary</value>
  </data>
  <data name="HeaderEscalationDetails" xml:space="preserve">
    <value>Escalation Details</value>
  </data>
  <data name="HeaderEscalationHistoryInformation" xml:space="preserve">
    <value>Escalation History Information</value>
  </data>
  <data name="HeaderTextAllEscalations" xml:space="preserve">
    <value>All Escalations</value>
  </data>
  <data name="HeaderTextEscalationSummary" xml:space="preserve">
    <value>Escalation Summary</value>
  </data>
  <data name="HeaderTextTopEscalations" xml:space="preserve">
    <value>Top Escalations</value>
  </data>
  <data name="LabelEscalationCreationDate" xml:space="preserve">
    <value>Escalation Creation Date:</value>
  </data>
  <data name="LabelEscalationEscaStatus" xml:space="preserve">
    <value>Escalation Status:</value>
  </data>
  <data name="LabelEscalationGroup" xml:space="preserve">
    <value>Escalation Group:</value>
  </data>
  <data name="LabelEscalationHistoryInformation" xml:space="preserve">
    <value>Escalation History Information</value>
  </data>
  <data name="LabelEscalationId" xml:space="preserve">
    <value>Escalation Id:</value>
  </data>
  <data name="LabelEscalationSummary" xml:space="preserve">
    <value>Escalation Summary:</value>
  </data>
  <data name="LabelReasonCode" xml:space="preserve">
    <value>Reason Code:</value>
  </data>
  <data name="LabelSpecialHandlingRequest" xml:space="preserve">
    <value>Special Handling Request:</value>
  </data>
  <data name="LabelUpdateOrQuestions" xml:space="preserve">
    <value>* Updates or questions from the customer related to this escalation can be added in the notes section below.</value>
  </data>
  <data name="HeaderTextEscalationHistory" xml:space="preserve">
    <value>Escalation History</value>
  </data>
  <data name="LabelEscalation" xml:space="preserve">
    <value>Escalation</value>
  </data>
  <data name="AllParameterEscalations" xml:space="preserve">
    <value>All {0} Escalations</value>
  </data>
  <data name="TopParameterofParameterEscalations" xml:space="preserve">
    <value>Top {0} of {1} Escalations</value>
  </data>
  <data name="TitleEsecuritelColonEscalationDetail" xml:space="preserve">
    <value>Brightstar Device Protection: Escalation Detail</value>
  </data>
  <data name="TitleEsecuritelColonEscalationMasterPage" xml:space="preserve">
    <value>Brightstar Device Protection: Escalation Master Page</value>
  </data>
  <data name="ESC_CARRIER_REASON_CODE10" xml:space="preserve">
    <value>Make &amp; Model mismatch (MMM)</value>
    <comment>Escalation Carrier Reason Code type of Make &amp; Model mismatch (MMM)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE101" xml:space="preserve">
    <value>Make &amp; Model mismatch (MMM)</value>
    <comment>Escalation Carrier Reason Code type of Make &amp; Model mismatch (MMM)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE16" xml:space="preserve">
    <value>Previous Claim Unfulfilled (PCU)</value>
    <comment>Escalation Carrier Reason Code type of Previous Claim Unfulfilled (PCU)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE161" xml:space="preserve">
    <value>Previous Claim Unfulfilled (PCU)</value>
    <comment>Escalation Carrier Reason Code type of Previous Claim Unfulfilled (PCU)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE24" xml:space="preserve">
    <value>Coverage Not Effective (CNE)</value>
    <comment>Escalation Carrier Reason Code type of Coverage Not Effective (CNE)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE241" xml:space="preserve">
    <value>Coverage Not Effective (CNE)</value>
    <comment>Escalation Carrier Reason Code type of Coverage Not Effective (CNE)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE25" xml:space="preserve">
    <value>Subscriber Not Found (SNF)</value>
    <comment>Escalation Carrier Reason Code type of Subscriber Not Found (SNF)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE251" xml:space="preserve">
    <value>Subscriber Not Found (SNF)</value>
    <comment>Escalation Carrier Reason Code type of Subscriber Not Found (SNF)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE34" xml:space="preserve">
    <value>Coverage Effect Period (CEP)</value>
    <comment>Escalation Carrier Reason Code type of Coverage Effect Period (CEP)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE341" xml:space="preserve">
    <value>Coverage Effect Period (CEP)</value>
    <comment>Escalation Carrier Reason Code type of Coverage Effect Period (CEP)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE35" xml:space="preserve">
    <value>Customer InReview Request (CIR)</value>
    <comment>Escalation Carrier Reason Code type of Customer InReview Request (CIR)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE351" xml:space="preserve">
    <value>Customer InReview Request (CIR)</value>
    <comment>Escalation Carrier Reason Code type of Customer InReview Request (CIR)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE36" xml:space="preserve">
    <value>Verification Hold Issue (VHI)</value>
    <comment>Escalation Carrier Reason Code type of Verification Hold Issue (VHI)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE361" xml:space="preserve">
    <value>Verification Hold Issue (VHI)</value>
    <comment>Escalation Carrier Reason Code type of Verification Hold Issue (VHI)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE37" xml:space="preserve">
    <value>Duplicate ESN (DUE)</value>
    <comment>Escalation Carrier Reason Code type of Duplicate ESN (DUE)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE371" xml:space="preserve">
    <value>Duplicate ESN (DUE)</value>
    <comment>Escalation Carrier Reason Code type of Duplicate ESN (DUE)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE38" xml:space="preserve">
    <value>InActive Subscriber (INS)</value>
    <comment>Escalation Carrier Reason Code type of InActive Subscriber (INS)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE381" xml:space="preserve">
    <value>InActive Subscriber (INS)</value>
    <comment>Escalation Carrier Reason Code type of InActive Subscriber (INS)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE4" xml:space="preserve">
    <value>Loss Prior to Effective Date (LPT)</value>
    <comment>Escalation Carrier Reason Code type of Loss Prior to Effective Date (LPT)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE41" xml:space="preserve">
    <value>Loss Prior to Effective Date (LPT)</value>
    <comment>Escalation Carrier Reason Code type of Loss Prior to Effective Date (LPT)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE51" xml:space="preserve">
    <value>Handset in Pending (HIP)</value>
    <comment>Escalation Carrier Reason Code type of Handset in Pending (HIP)</comment>
  </data>
  <data name="ESC_CARRIER_REASON_CODE511" xml:space="preserve">
    <value>Handset in Pending (HIP)</value>
    <comment>Escalation Carrier Reason Code type of Handset in Pending (HIP)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE19" xml:space="preserve">
    <value>Shipping Charge Dispute (SCD)</value>
    <comment>Escalation Customer Service Reason Code type of Shipping Charge Dispute (SCD)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE20" xml:space="preserve">
    <value>Charge Dispute (CDI)</value>
    <comment>Escalation Customer Service Reason Code type of Charge Dispute (CDI)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE27" xml:space="preserve">
    <value>Not Happy with Replacement (NHR)</value>
    <comment>Escalation Customer Service Reason Code type of Not Happy with Replacement (NHR)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE47" xml:space="preserve">
    <value>Unsatisfied with Shipping Process (UWS)</value>
    <comment>Escalation Customer Service Reason Code type of Unsatisfied with Shipping Process (UWS)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE48" xml:space="preserve">
    <value>Unsatisfied with Carrier Service (UWA)</value>
    <comment>Escalation Customer Service Reason Code type of Unsatisfied with Carrier Service (UWA)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE49" xml:space="preserve">
    <value>Spanish Only (SPO)</value>
    <comment>Escalation Customer Service Reason Code type of Spanish Only (SPO)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE52" xml:space="preserve">
    <value>Cancel Insurance (CIN)</value>
    <comment>Escalation Customer Service Reason Code type of Cancel Insurance (CIN)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE53" xml:space="preserve">
    <value>Update Credit Card (UCC)</value>
    <comment>Escalation Customer Service Reason Code type of Update Credit Card (UCC)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE54" xml:space="preserve">
    <value>General Online Acct Issue (GOA)</value>
    <comment>Escalation Customer Service Reason Code type of General Online Acct Issue (GOA)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE55" xml:space="preserve">
    <value>Cannot Log into Online Account (CLO)</value>
    <comment>Escalation Customer Service Reason Code type of Cannot Log into Online Account (CLO)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE56" xml:space="preserve">
    <value>Request Supervisor (RSV)</value>
    <comment>Escalation Customer Service Reason Code type of Request Supervisor (RSV)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE57" xml:space="preserve">
    <value>Request Call Back (RCB)</value>
    <comment>Escalation Customer Service Reason Code type of Request Call Back (RCB)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE58" xml:space="preserve">
    <value>Rejected Claim - Request Review (RCR)</value>
    <comment>Escalation Customer Service Reason Code type of Rejected Claim - Request Review (RCR)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE59" xml:space="preserve">
    <value>Activation Issue (AIS)</value>
    <comment>Escalation Customer Service Reason Code type of Activation Issue (AIS)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE60" xml:space="preserve">
    <value>Change of Handset Assistance (Dealer) (CHD)</value>
    <comment>Escalation Customer Service Reason Code type of Change of Handset Assistance (Dealer) (CHD)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE61" xml:space="preserve">
    <value>Handset Activation Denied (Dealer) (ADD)</value>
    <comment>Escalation Customer Service Reason Code type of Handset Activation Denied (Dealer) (ADD)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE62" xml:space="preserve">
    <value>Change of Handset in Pending (Dealer) (HPD)</value>
    <comment>Escalation Customer Service Reason Code type of Change of Handset in Pending (Dealer) (HPD)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE63" xml:space="preserve">
    <value>Updated info RDCF (UIR)</value>
    <comment>Escalation Customer Service Reason Code type of Updated info RDCF (UIR)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE64" xml:space="preserve">
    <value>Complete Reclaim Request (CRR)</value>
    <comment>Escalation Customer Service Reason Code type of Complete Reclaim Request (CRR)</comment>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE69" xml:space="preserve">
    <value>Refuses Fulfillment Option Offered (RFO)</value>
    <comment>Escalation Customer Service Reason Code type of Refuses Fulfillment Option Offered (RFO)</comment>
  </data>
  <data name="ESC_LOGISTIC_REASON_CODE26" xml:space="preserve">
    <value>Delayed Shipping (DSH)</value>
    <comment>Escalation Logistic Reason Code type of Delayed Shipping (DSH)</comment>
  </data>
  <data name="ESC_LOGISTIC_REASON_CODE30" xml:space="preserve">
    <value>Warranty Review (WR)</value>
    <comment>Escalation Logistic Reason Code  type of Warranty Review (WR)</comment>
  </data>
  <data name="ESC_LOGISTIC_REASON_CODE31" xml:space="preserve">
    <value>Technical Support Request (TSR)</value>
    <comment>Escalation Logistic Reason Code  type of Technical Support Request (TSR)</comment>
  </data>
  <data name="ESC_LOGISTIC_REASON_CODE39" xml:space="preserve">
    <value>Mail Label Request (MLR)</value>
    <comment>Escalation Logistic Reason Code  type of Mail Label Request (MLR)</comment>
  </data>
  <data name="ESC_LOGISTIC_REASON_CODE40" xml:space="preserve">
    <value>Fax Label Request (FLR)</value>
    <comment>Escalation Logistic Reason Code  type of Fax Label Request (FLR)</comment>
  </data>
  <data name="ESC_LOGISTIC_REASON_CODE41" xml:space="preserve">
    <value>Email Label Request (ELR)</value>
    <comment>Escalation Logistic Reason Code  type of Email Label Request (ELR)</comment>
  </data>
  <data name="ESC_LOGISTIC_REASON_CODE42" xml:space="preserve">
    <value>Reship With Payment (RWP)</value>
    <comment>Escalation Logistic Reason Code  type of Reship With Payment (RWP)</comment>
  </data>
  <data name="ESC_LOGISTIC_REASON_CODE43" xml:space="preserve">
    <value>Reship at No Charge (RAN)</value>
    <comment>Escalation Logistic Reason Code type of Reship at No Charge (RAN)</comment>
  </data>
  <data name="ESC_REASON_CODE21" xml:space="preserve">
    <value>Legal Action, Multiple Request, Better Business Bureau (LMB)</value>
    <comment>Escalation Reason Code type of Legal Action, Multiple Request, Better Business Bureau (LMB)</comment>
  </data>
  <data name="ESC_REASON_CODE211" xml:space="preserve">
    <value>Legal Action, Multiple Request, Better Business Bureau (LMB)</value>
    <comment>Escalation Reason Code type of Legal Action, Multiple Request, Better Business Bureau (LMB)</comment>
  </data>
  <data name="ESC_REASON_CODE65" xml:space="preserve">
    <value>Refund Deductible Request (RDR)</value>
    <comment>Escalation Reason Code type of Refund Deductible Request (RDR)</comment>
  </data>
  <data name="ESC_REASON_CODE651" xml:space="preserve">
    <value>Refund Deductible Request (RDR)</value>
    <comment>Escalation Reason Code type of Refund Deductible Request (RDR)</comment>
  </data>
  <data name="ESC_REASON_CODE66" xml:space="preserve">
    <value>Refund Shipping Cost (RSC)</value>
    <comment>Escalation Reason Code type of Refund Shipping Cost (RSC)</comment>
  </data>
  <data name="ESC_REASON_CODE661" xml:space="preserve">
    <value>Refund Shipping Cost (RSC)</value>
    <comment>Escalation Reason Code type of Refund Shipping Cost (RSC)</comment>
  </data>
  <data name="ESC_REASON_CODE671" xml:space="preserve">
    <value>Refund Premium (Dealer) (RPD)</value>
    <comment>Escalation Reason Code type of Refund Premium (Dealer) (RPD)</comment>
  </data>
  <data name="ESC_REP_HANDSET_REASON_CODE12" xml:space="preserve">
    <value>Wrong Handset Received (WHR)</value>
    <comment>Escalation Handset Reason Code type of Wrong Handset Received (WHR)</comment>
  </data>
  <data name="ESC_REP_HANDSET_REASON_CODE14" xml:space="preserve">
    <value>Defective Handset (DHA)</value>
    <comment>Escalation Handset Reason Code type of Defective Handset (DHA)</comment>
  </data>
  <data name="ESC_REP_HANDSET_REASON_CODE15" xml:space="preserve">
    <value>Greater Than 2 Similar DEF Model Received (GTS)</value>
    <comment>Escalation Handset Reason Code type of Greater Than 2 Similar DEF Model Received (GTS)</comment>
  </data>
  <data name="ESC_REP_HANDSET_REASON_CODE17" xml:space="preserve">
    <value>Model Out of Stock (MOS)</value>
    <comment>Escalation Handset Reason Code type of Model Out of Stock (MOS)</comment>
  </data>
  <data name="ESC_REP_HANDSET_REASON_CODE18" xml:space="preserve">
    <value>Bad Address (BAD)</value>
    <comment>Escalation Handset Reason Code type of Bad Address (BAD)</comment>
  </data>
  <data name="ESC_REP_HANDSET_REASON_CODE44" xml:space="preserve">
    <value>Cannot Activate Handset (CAH)</value>
    <comment>Escalation Handset Reason Code type of Cannot Activate Handset (CAH)</comment>
  </data>
  <data name="ESC_REP_HANDSET_REASON_CODE50" xml:space="preserve">
    <value>Request of Change of Handset Status (RCH)</value>
    <comment>Escalation Handset Reason Code type of Request of Change of Handset Status (RCH)</comment>
  </data>
  <data name="ESC_REP_HANDSET_REASON_CODE68" xml:space="preserve">
    <value>Handset Arrived Defective (HAD)</value>
    <comment>Escalation Handset Reason Code type of Handset Arrived Defective (HAD)</comment>
  </data>
  <data name="ESC_RES_TYPE0" xml:space="preserve">
    <value>All</value>
    <comment>Escalation Res Type of Refund All</comment>
  </data>
  <data name="ESC_RES_TYPE1" xml:space="preserve">
    <value>Customer Service Error (CSE)</value>
    <comment>Escalation Res Type of Customer Service Error (CSE)</comment>
  </data>
  <data name="ESC_RES_TYPE2" xml:space="preserve">
    <value>Distribution Error (DER)</value>
    <comment>Escalation Res Type of Distribution Error (DER)</comment>
  </data>
  <data name="ESC_RES_TYPE3" xml:space="preserve">
    <value>Shipping Error (SHE)</value>
    <comment>Escalation Res Type of Shipping Error (SHE)</comment>
  </data>
  <data name="ESC_RES_TYPE4" xml:space="preserve">
    <value>Carrier Error (CAE)</value>
    <comment>Escalation Res Type of Carrier Error (CAE)</comment>
  </data>
  <data name="ESC_RES_TYPE5" xml:space="preserve">
    <value>Duplicate Escalation (DES)</value>
    <comment>Escalation Res Type of Duplicate Escalation (DES)</comment>
  </data>
  <data name="ESC_RES_TYPE6" xml:space="preserve">
    <value>Carrier Data (CDT)</value>
    <comment>Escalation Res Type of Carrier Data (CDT)</comment>
  </data>
  <data name="ESC_RES_TYPE7" xml:space="preserve">
    <value>Logistics (LOG)</value>
    <comment>Escalation Res Type of Logistics (LOG)</comment>
  </data>
  <data name="ESC_RES_TYPE8" xml:space="preserve">
    <value>VH (VH)</value>
    <comment>Escalation Res Type of VH (VH)</comment>
  </data>
  <data name="ESC_RES_TYPE9" xml:space="preserve">
    <value>Refund (RFD)</value>
    <comment>Escalation Res Type of Refund (RFD)</comment>
  </data>
  <data name="ESC_STATUS0" xml:space="preserve">
    <value>All</value>
    <comment>Escalation Status type of All</comment>
  </data>
  <data name="ESC_STATUS01" xml:space="preserve">
    <value>All</value>
    <comment>Escalation Status type of All</comment>
  </data>
  <data name="ESC_STATUS02" xml:space="preserve">
    <value>All</value>
    <comment>Escalation Status type of All</comment>
  </data>
  <data name="ESC_STATUS1" xml:space="preserve">
    <value>Open</value>
    <comment>Escalation Status type of Open</comment>
  </data>
  <data name="ESC_STATUS11" xml:space="preserve">
    <value>Open</value>
    <comment>Escalation Status type of Open</comment>
  </data>
  <data name="ESC_STATUS12" xml:space="preserve">
    <value>Open</value>
    <comment>Escalation Status type of Open</comment>
  </data>
  <data name="ESC_STATUS2" xml:space="preserve">
    <value>InReview</value>
    <comment>Escalation Status type of InReview</comment>
  </data>
  <data name="ESC_STATUS21" xml:space="preserve">
    <value>InReview</value>
    <comment>Escalation Status type of InReview</comment>
  </data>
  <data name="ESC_STATUS22" xml:space="preserve">
    <value>InReview</value>
    <comment>Escalation Status type of InReview</comment>
  </data>
  <data name="ESC_STATUS3" xml:space="preserve">
    <value>Closed</value>
    <comment>Escalation Status type of Closed</comment>
  </data>
  <data name="ESC_STATUS31" xml:space="preserve">
    <value>Closed</value>
    <comment>Escalation Status type of Closed</comment>
  </data>
  <data name="ESC_STATUS32" xml:space="preserve">
    <value>Closed</value>
    <comment>Escalation Status type of Closed</comment>
  </data>
  <data name="ESC_STATUS4" xml:space="preserve">
    <value>PendingClosed</value>
    <comment>Escalation Status type of PendingClosed</comment>
  </data>
  <data name="ESC_STATUS41" xml:space="preserve">
    <value>PendingClosed</value>
    <comment>Escalation Status type of PendingClosed</comment>
  </data>
  <data name="ESC_STATUS42" xml:space="preserve">
    <value>PendingClosed</value>
    <comment>Escalation Status type of PendingClosed</comment>
  </data>
  <data name="ESC_TIER0" xml:space="preserve">
    <value>All</value>
    <comment>Escalation Tier type of All</comment>
  </data>
  <data name="ESC_TIER01" xml:space="preserve">
    <value>All</value>
    <comment>Escalation Tier type of All</comment>
  </data>
  <data name="ESC_TIER1" xml:space="preserve">
    <value>T0 Claim Processing Agent</value>
    <comment>Escalation Tier type of Escalation T0</comment>
  </data>
  <data name="ESC_TIER11" xml:space="preserve">
    <value>T0 Claim Processing Agent</value>
    <comment>Escalation Tier type of Escalation T0</comment>
  </data>
  <data name="ESC_TIER2" xml:space="preserve">
    <value>T1 Help Desk</value>
    <comment>Escalation Tier type of Escalation T1</comment>
  </data>
  <data name="ESC_TIER21" xml:space="preserve">
    <value>T1 Help Desk</value>
    <comment>Escalation Tier type of Escalation T1</comment>
  </data>
  <data name="ESC_TIER3" xml:space="preserve">
    <value>T2 Corp Escalation</value>
    <comment>Escalation Tier type of Corp Escalation T2</comment>
  </data>
  <data name="ESC_TIER31" xml:space="preserve">
    <value>T2 Corp Escalation</value>
    <comment>Escalation Tier type of Corp Escalation T2</comment>
  </data>
  <data name="ESC_TIER4" xml:space="preserve">
    <value>T3 Carrier</value>
    <comment>Escalation Tier type of Carrier T3</comment>
  </data>
  <data name="ESC_TIER41" xml:space="preserve">
    <value>T3 Carrier</value>
    <comment>Escalation Tier type of Carrier T3</comment>
  </data>
  <data name="ESC_TIER5" xml:space="preserve">
    <value>T4 Canadian Adjuster Process</value>
    <comment>Escalation Tier type of Distribution Center T4</comment>
  </data>
  <data name="ESC_TIER51" xml:space="preserve">
    <value>T4 Canadian Adjuster Process</value>
    <comment>Escalation Tier type of Distribution Center T4</comment>
  </data>
  <data name="ESC_TIER6" xml:space="preserve">
    <value>T5 Corporate</value>
    <comment>Escalation Tier type of Corporate T5</comment>
  </data>
  <data name="ESC_TIER61" xml:space="preserve">
    <value>T5 Corporate</value>
    <comment>Escalation Tier type of Corporate T5</comment>
  </data>
  <data name="ESC_REASON_CODE212" xml:space="preserve">
    <value>LegalAction</value>
    <comment>Escalation LegalFlag Reason Code LegalAction</comment>
  </data>
  <data name="ESC_REASON_CODE22" xml:space="preserve">
    <value>RefundRequest </value>
    <comment>Escalation LegalFlag Reason Code RefundRequest </comment>
  </data>
  <data name="ESC_REASON_CODE652" xml:space="preserve">
    <value>RefundDeductibleRequest</value>
    <comment>Escalation LegalFlag Reason Code RefundDeductibleRequest</comment>
  </data>
  <data name="ESC_REASON_CODE662" xml:space="preserve">
    <value>RefundShippingCost</value>
    <comment>Escalation LegalFlag Reason Code RefundShippingCost</comment>
  </data>
  <data name="ESC_REASON_CODE672" xml:space="preserve">
    <value>RefundPremium(Dealer)</value>
    <comment>Escalation LegalFlag Reason Code RefundPremium(Dealer)</comment>
  </data>
  <data name="LabelEscalationsAssignedSuccessfully" xml:space="preserve">
    <value>Escalations {0} was assigned successfully &lt;br/&gt;</value>
  </data>
  <data name="LabelEscalationsAssignedUnsuccessfully" xml:space="preserve">
    <value>Escalations {0} was assigned unsuccessfully &lt;br/&gt;</value>
  </data>
  <data name="LabelEscalationsDeletedSuccessfully" xml:space="preserve">
    <value>Escalations {0} was deleted successfully &lt;br/&gt;</value>
  </data>
  <data name="LabelEscalationsDeletedUnsuccessfully" xml:space="preserve">
    <value>Escalations {0} was deleted unsuccessfully &lt;br/&gt;</value>
  </data>
  <data name="MessageEscalationAssignmentFailed" xml:space="preserve">
    <value>Fail to assign escalation {0}</value>
  </data>
  <data name="MessageInvalidResolutionCode" xml:space="preserve">
    <value>You have to select a valid resolution code.</value>
  </data>
  <data name="MessageMaxReasonCodeSelected" xml:space="preserve">
    <value>You can not select more than {0} reason codes.</value>
  </data>
  <data name="MessageMDNOpenEscalations" xml:space="preserve">
    <value>This MDN already has {0} open escalation(s)</value>
  </data>
  <data name="MessageNoTier" xml:space="preserve">
    <value>No tier has been assigned", "You have not been assigned to any tier. Please contact your administrator.</value>
  </data>
  <data name="MessageReasonCodeRequired" xml:space="preserve">
    <value>Reason code is needed.</value>
  </data>
  <data name="ESC_CUST_SERV_REASON_CODE70" xml:space="preserve">
    <value>Mail Claim Affidavit Form (MCA)</value>
    <comment>Escalation Customer Service Reason Code type of Mail Claim Affidavit Form (MCA)</comment>
  </data>
  <data name="ESC_RAMP_DOC_STATUS_LIST_CAPTION" xml:space="preserve">
    <value>Ramp Document Status:</value>
    <comment>RAMP document status in Escalation search page</comment>
  </data>
  <data name="ESC_RAMP_DOC_STATUS_LIST_A" xml:space="preserve">
    <value>All</value>
    <comment>RAMP document status in Escalation search page</comment>
  </data>
  <data name="ESC_RAMP_DOC_STATUS_LIST_B" xml:space="preserve">
    <value>Accepted / Override</value>
    <comment>RAMP document status in Escalation search page</comment>
  </data>
  <data name="ESC_RAMP_DOC_STATUS_LIST_C" xml:space="preserve">
    <value>Pending</value>
    <comment>RAMP document status in Escalation search page</comment>
  </data>
  <data name="MessageEmailTextRequired" xml:space="preserve">
    <value>Email is required. Or check Email Not Provided checkbox.</value>
  </data>
  <data name="MessageReasonCodeOtherTextRequired" xml:space="preserve">
    <value>Other note is required.</value>
    <comment>Other note</comment>
  </data>
  <data name="EmailNotProvided" xml:space="preserve">
    <value>Email Not Provided</value>
    <comment>Email Not Provided</comment>
  </data>
  <data name="HITSNETIssues" xml:space="preserve">
    <value>HITSNET Issues</value>
    <comment>HITSNET Issues</comment>
  </data>
  <data name="PreClaim" xml:space="preserve">
    <value>Pre Claim</value>
    <comment>Pre Claim header text</comment>
  </data>
  <data name="Claim" xml:space="preserve">
    <value>Claim</value>
    <comment>Claim header text</comment>
  </data>
  <data name="PostClaim" xml:space="preserve">
    <value>Post Claim</value>
    <comment>Post Claim header text</comment>
  </data>
  <data name="NoClaim" xml:space="preserve">
    <value>No Claim</value>
    <comment>No Claim header text</comment>
  </data>
  <data name="Billing" xml:space="preserve">
    <value>Billing</value>
    <comment>Billing header text</comment>
  </data>
  <data name="Administration" xml:space="preserve">
    <value>Administration</value>
    <comment>Administration header text</comment>
  </data>
  <data name="ESC_REASON_CODE9999999" xml:space="preserve">
    <value>None</value>
    <comment>None</comment>
  </data>
  <data name="ESC_REASON_CODE80" xml:space="preserve">
    <value>BBB Threat (BBB)</value>
    <comment>BBB Threat (BBB)</comment>
  </data>
  <data name="ESC_REASON_CODE81" xml:space="preserve">
    <value>DOI Threat (DOI)</value>
    <comment>DOI Threat (DOI)</comment>
  </data>
  <data name="ESC_REASON_CODE82" xml:space="preserve">
    <value>General (GEN)</value>
    <comment>General (GEN)</comment>
  </data>
  <data name="ESC_REASON_CODE83" xml:space="preserve">
    <value>Launch (LCH)</value>
    <comment>Launch (LCH)</comment>
  </data>
  <data name="ESC_REASON_CODE84" xml:space="preserve">
    <value>Release (RLS)</value>
    <comment>Release (RLS)</comment>
  </data>
  <data name="ESC_REASON_CODE85" xml:space="preserve">
    <value>Incorrect M/M (IMM)</value>
    <comment>Incorrect M/M (IMM)</comment>
  </data>
  <data name="ESC_REASON_CODE86" xml:space="preserve">
    <value>No Coverage (NOC)</value>
    <comment>No Coverage (NOC)</comment>
  </data>
  <data name="ESC_REASON_CODE87" xml:space="preserve">
    <value>Customer Not found (CNF)</value>
    <comment>Customer Not found (CNF)</comment>
  </data>
  <data name="ESC_REASON_CODE88" xml:space="preserve">
    <value>Enrollment Issue (ENI)</value>
    <comment>Enrollment Issue (ENI)</comment>
  </data>
  <data name="ESC_REASON_CODE89" xml:space="preserve">
    <value>Pre Claim Other (OTH)</value>
    <comment>Pre Claim Other (OTH)</comment>
  </data>
  <data name="ESC_REASON_CODE90" xml:space="preserve">
    <value>Error Preventing (ERP)</value>
    <comment>Error Preventing (ERP)</comment>
  </data>
  <data name="ESC_REASON_CODE91" xml:space="preserve">
    <value>Customer Data (CUD)</value>
    <comment>Customer Data (CUD)</comment>
  </data>
  <data name="ESC_REASON_CODE92" xml:space="preserve">
    <value>Deductible Dispute (DED)</value>
    <comment>Deductible Dispute (DED)</comment>
  </data>
  <data name="ESC_REASON_CODE93" xml:space="preserve">
    <value>Error Collecting Deductible (ECD)</value>
    <comment>Error Collecting Deductible (ECD)</comment>
  </data>
  <data name="ESC_REASON_CODE94" xml:space="preserve">
    <value>Request Adjuster Review (RAR)</value>
    <comment>Request Adjuster Review (RAR)</comment>
  </data>
  <data name="ESC_REASON_CODE95" xml:space="preserve">
    <value>Fraud Management Review (FMR)</value>
    <comment>Fraud Management Review (FMR)</comment>
  </data>
  <data name="ESC_REASON_CODE96" xml:space="preserve">
    <value>Internal Review Offline (IRO)</value>
    <comment>Internal Review Offline (IRO)</comment>
  </data>
  <data name="ESC_REASON_CODE97" xml:space="preserve">
    <value>Technical Support Request (TSR)</value>
    <comment>Technical Support Request (TSR)</comment>
  </data>
  <data name="ESC_REASON_CODE98" xml:space="preserve">
    <value>Claim Other (OTH)</value>
    <comment>Claim Other (OTH)</comment>
  </data>
  <data name="ESC_REASON_CODE125" xml:space="preserve">
    <value>Adjuster Review (AR)</value>
    <comment>Adjuster Review (AR)</comment>
  </data>
  <data name="ESC_REASON_CODE99" xml:space="preserve">
    <value>Claim Status Update (CSU)</value>
    <comment>Claim Status Update (CSU)</comment>
  </data>
  <data name="ESC_REASON_CODE100" xml:space="preserve">
    <value>Activation Issues (ACI)</value>
    <comment>Activation Issues (ACI)</comment>
  </data>
  <data name="ESC_REASON_CODE101" xml:space="preserve">
    <value>Did Not Receive (DNR)</value>
    <comment>Did Not Receive (DNR)</comment>
  </data>
  <data name="ESC_REASON_CODE102" xml:space="preserve">
    <value>M/M – Equip Issue (MEI)</value>
    <comment>M/M – Equip Issue (MEI)</comment>
  </data>
  <data name="ESC_REASON_CODE103" xml:space="preserve">
    <value>Multiple Defects (MUD)</value>
    <comment>Multiple Defects (MUD)</comment>
  </data>
  <data name="ESC_REASON_CODE104" xml:space="preserve">
    <value>Wolfe Card Reimbursement (WCR)</value>
    <comment>Wolfe Card Reimbursement (WCR)</comment>
  </data>
  <data name="ESC_REASON_CODE105" xml:space="preserve">
    <value>Post Claim Other (OTH)</value>
    <comment>Post Claim Other (OTH)</comment>
  </data>
  <data name="ESC_REASON_CODE106" xml:space="preserve">
    <value>Website (WEB)</value>
    <comment>Website (WEB)</comment>
  </data>
  <data name="ESC_REASON_CODE107" xml:space="preserve">
    <value>Cancel Account (CAA)</value>
    <comment>Cancel Account (CAA)</comment>
  </data>
  <data name="ESC_REASON_CODE108" xml:space="preserve">
    <value>Enroll Handset (ENH)</value>
    <comment>Enroll Handset (ENH)</comment>
  </data>
  <data name="ESC_REASON_CODE109" xml:space="preserve">
    <value>Account update (ACU)</value>
    <comment>Account update (ACU)</comment>
  </data>
  <data name="ESC_REASON_CODE110" xml:space="preserve">
    <value>No Claim Other (OTH)</value>
    <comment>No Claim Other (OTH)</comment>
  </data>
  <data name="ESC_REASON_CODE111" xml:space="preserve">
    <value>HITS Error When Billing Premium (HEB)</value>
    <comment>HITS Error When Billing Premium (HEB)</comment>
  </data>
  <data name="ESC_REASON_CODE112" xml:space="preserve">
    <value>Refund Request (RER)</value>
    <comment>Refund Request (RER)</comment>
  </data>
  <data name="ESC_REASON_CODE113" xml:space="preserve">
    <value>Payment Dispute (PAD)</value>
    <comment>Payment Dispute (PAD)</comment>
  </data>
  <data name="ESC_REASON_CODE114" xml:space="preserve">
    <value>Update Payment Info (UPI)</value>
    <comment>Update Payment Info (UPI)</comment>
  </data>
  <data name="ESC_REASON_CODE115" xml:space="preserve">
    <value>Billing Other (OTH)</value>
    <comment>Billing Other (OTH)</comment>
  </data>
  <data name="ESC_REASON_CODE116" xml:space="preserve">
    <value>Reclaim Process (REP)</value>
    <comment>Reclaim Process (REP)</comment>
  </data>
  <data name="ESC_REASON_CODE117" xml:space="preserve">
    <value>Email Label Requests (ELR)</value>
    <comment>Email Label Requests (ELR)</comment>
  </data>
  <data name="ESC_REASON_CODE118" xml:space="preserve">
    <value>Fax Label Requests (FLR)</value>
    <comment>Fax Label Requests (FLR)</comment>
  </data>
  <data name="ESC_REASON_CODE119" xml:space="preserve">
    <value>Mail Label Requests (MLR)</value>
    <comment>Mail Label Requests (MLR)</comment>
  </data>
  <data name="ESC_REASON_CODE120" xml:space="preserve">
    <value>Claim Affidavit (CLA)</value>
    <comment>Claim Affidavit (CLA)</comment>
  </data>
  <data name="ESC_REASON_CODE121" xml:space="preserve">
    <value>Inventory Issue (INI)</value>
    <comment>Inventory Issue (INI)</comment>
  </data>
  <data name="ESC_REASON_CODE122" xml:space="preserve">
    <value>Incorrect Claim Processing (ICP)</value>
    <comment>Incorrect Claim Processing (ICP)</comment>
  </data>
  <data name="ESC_REASON_CODE123" xml:space="preserve">
    <value>In-Store Fulfillment Issue (IFI)</value>
    <comment>In-Store Fulfillment Issue (IFI)</comment>
  </data>
  <data name="ESC_REASON_CODE124" xml:space="preserve">
    <value>Deductible Payment Dispute (DAD)</value>
    <comment>Deductible Payment Dispute (DAD)</comment>
  </data>
  <data name="LabelOldReasonCodes" xml:space="preserve">
    <value>Old Reason Codes:</value>
  </data>
  <data name="OldReasonCodesAllCheckBoxLabel" xml:space="preserve">
    <value>All</value>
  </data>
  <data name="DataCarrierCheckBoxLabel" xml:space="preserve">
    <value>Data / Carrier</value>
  </data>
  <data name="ShippingLogisticsCheckBoxLabelLabel" xml:space="preserve">
    <value>Shipping / Logistics</value>
  </data>
  <data name="ReplacementHandsetCheckBoxLabel" xml:space="preserve">
    <value>Replacement Handset</value>
  </data>
  <data name="CustomerServiceCheckBoxLabel" xml:space="preserve">
    <value>Customer Service</value>
  </data>
  <data name="HITSNETIssuesHeader" xml:space="preserve">
    <value>HITSNET Issues</value>
  </data>
  <data name="ReasonOtherNoteLabel" xml:space="preserve">
    <value>Required field if select Other.</value>
  </data>
  <data name="EscalationReasonCodeUpdate" xml:space="preserve">
    <value>Reason Code changed from [{0}] to [{1}].</value>
  </data>
  <data name="SearchListItemForCarrier" xml:space="preserve">
    <value>&lt;Carrier&gt;</value>
  </data>
  <data name="SearchListItemForDealer" xml:space="preserve">
    <value>&lt;Dealer&gt;</value>
  </data>
  <data name="ESC_REASON_CODE126" xml:space="preserve">
    <value>Suspended Account Review (SAR)</value>
  </data>
  <data name="ReasonCodeisRequiered" xml:space="preserve">
    <value>Reason code is required.</value>
  </data>
  <data name="ServicePlanRequired" xml:space="preserve">
    <value>Service plan is required.</value>
  </data>
  <data name="ESC_REASON_CODE128" xml:space="preserve">
    <value>Refund Premium (Dealer) (RPD)</value>
    <comment>Escalation Reason Code type of Refund Premium (Dealer) (RPD)</comment>
  </data>
  <data name="AllParameterEscalations_A" xml:space="preserve">
    <value>({0} Escalations)</value>
  </data>
  <data name="ESC_REASON_CODE130" xml:space="preserve">
    <value>Suspicious Activity (SUA)</value>
  </data>
  <data name="LabelEscalationsAssignedUnsuccessfullyForSpecialCase" xml:space="preserve">
    <value>Unable to assign '{0}' to '{1}' due to a adjudication restriction &lt;br/&gt;</value>
  </data>
  <data name="LabelEscAssignedUnsuccessfullyForSpecialCase_Detail" xml:space="preserve">
    <value>Unable to edit '{0}' to '{1}' due to an adjudication restriction</value>
  </data>
  <data name="LabelEscAssignedUnsuccessfullyForSpecialCase_Detail_A" xml:space="preserve">
    <value>Unable to edit '{0}' due to an adjudication restriction</value>
  </data>
  <data name="StateHeader" xml:space="preserve">
    <value>State</value>
  </data>
  <data name="AgentPrintLabelHyperLink" xml:space="preserve">
    <value>{0} Print Label</value>
  </data>
</root>